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About the Role
Coterie is a new luxury brand that re-imagines what senior living can be, offering a life more inspired through stunning architecture, thoughtful design, state-of-the-art fitness facilities, and curated culinary offerings. This role ensures residents and guests experience five-star service, creating a warm and welcoming environment as the single point of contact for all service requests.
Responsibilities
- Create a welcoming and caring first impression for residents and guests.
- Handle all resident and guest interactions with the highest level of hospitality and professionalism.
- Become familiar with local businesses and provide directions or personalized services.
- Assist with ensuring proper maintenance and appearance of the property's entrance, lobby, and common spaces.
- Serve as the point of contact for all resident requests, ensuring tasks are recorded and fulfilled promptly.
- Take initiative and follow through on resident needs and requests.
- Escalate issues to management or other team members as required.
- Receive, document, and deliver mail, packages, and dry-cleaning.
- Be knowledgeable about community operations, services, amenities, and programming.
- Assist in coordinating the community's transportation schedule.
- Communicate effectively with team members to provide five-star service.
- May drive a company vehicle if required.
- May perform other duties as needed or assigned.
Requirements
- High school diploma or GED.
- One to three years of related experience.
- Must be fully vaccinated and provide vaccination record card.
- Basic First Aid and CPR certification where required.
- Must successfully complete all Atria specified training programs.
- Strong communication skills.
- Basic knowledge of computers and technology.
- Ability to effectively problem-solve.
- Ability to work various schedules and shifts as needed.
- Ability to operate telephone, emergency call system, monitoring board or beeper, and photocopier.
Skills
- Communication skills
- Problem-solving
- Computer and technology knowledge
- Hospitality
Location
- U.S Based Communities
Work Type
- Full Time
- Part Time
Experience Level
- 1-3 years
Education Level
- High school diploma or GED
Salary/Compensations
- $23.50/hr - $28.20/hr
Benefits
- Paid holidays and PTO
- Annual anniversary rewards
- Annual Scores Reward
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Retirement Savings Plan / 401(k) employer match
- Tuition reimbursement (U.S Based Communities)
About the Company
- Born out of a partnership between Atria Senior Living and Related Companies, Coterie is a new luxury brand that re-imagines what senior living can be.
- Atria Senior Living’s Coterie brand has openings for individuals looking for a career with outstanding benefits.
- As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.