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About the Role
Salesforce Professional Services is seeking Technical Architects with a focus on Agentforce for Life Sciences (AFLS). This role involves serving as a strategic advisor and Salesforce product expert to large, complex life sciences enterprise customers, helping them architect and deliver AI-first solutions for commercial and clinical operations.
Responsibilities
- Serve as a trusted advisor to the client
- Identify and lead internal strategic initiatives to grow the consulting practice
- Guide customers and colleagues in rationalizing and deploying emerging technologies
- Work collaboratively with strong communication skills, especially in teaching complex concepts and creative, prescriptive thinking
- Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
- Manage customer expectations and negotiate solutions to complex problems
- Review and correct project/program direction, approach, and key artifacts
- Work closely with Delivery Managers, Solution Architects, and clients to architect technology solutions
- Contribute to a program vision while advising and articulating program/project strategies
Requirements
- 8+ years enterprise architecture or consulting experience
- Strong application design skills combined with strong data, integration, and security architecture skills
- Experience in the Life Sciences industry, particularly Pharma/Biopharma
- Backgrounds in pharmaceutical commercial operations, field force engagement, HCP/HCO relationship management, or regulatory compliance
- Strong presentation skills, able to effectively present and defend a point of view
- Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
- Strong communication skills, both written and verbal
- A great listener with the ability to communicate with people in diverse roles
- Proven ability to analyze, design, and optimize business processes via technology and integration
- Strong experience in Integration concepts, designs, and patterns
Skills
- Agentforce for Life Sciences (AFLS)
- AI-first solutions
- Commercial operations
- Clinical operations
- Application design
- Data architecture
- Integration architecture
- Security architecture
- Pharmaceutical commercial operations
- Field force engagement
- HCP/HCO relationship management
- Regulatory compliance
- Presentation skills
- Communication skills
- Business process optimization
- Integration concepts
- Integration designs
- Integration patterns
Location
- California
- New York
- Boston
- Chicago
- Seattle
- Washington DC
Work Type
- Full-time
Experience Level
- 8+ years enterprise architecture or consulting experience
Education Level
- Bachelor's degree in Computer Science, Engineering, or a related discipline; equivalent work experience will be considered
- Multiple Salesforce Architecture certifications
- Salesforce Certified Agentforce Life Sciences Consultant
Salary/Compensations
- $148,500 - $313,700 annually
- $178,900 - $344,700 per year in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC
Benefits
- Time off programs
- Medical
- Dental
- Vision
- Mental health support
- Paid parental leave
- Life and disability insurance
- 401(k)
- Employee stock purchasing program
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
- The Professional Services organization is focused on delivering Salesforce’s world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform.
- We help customers accelerate their path to value with Salesforce, focused on making sure you’re set up for long-term success to tap into the full capacity of the Salesforce platform, fast.
- We help you plan your strategic roadmap and we make sure you are building Salesforce so that it’s easy to maintain and adapt down the road, minimizing potential technical debt.
- Our team is made up of thousands of the world’s leading Salesforce experts.
- We share our own 20 years of product best practices with your team and partners so that you have everything you need to achieve your goals.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive, and free from discrimination.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.