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About the Role

Academic Services delivers high-quality academic administration and regulatory services that support the student lifecycle and the University's strategic objectives. The Student Returns Team is responsible for the submission of accurate and timely student data returns to external bodies. As a Student Returns Administrator, you will play a key role in maintaining student data quality, supporting statutory reporting requirements, and working collaboratively to improve student record processes and reporting outcomes.

Responsibilities

Support the preparation and submission of student data returns to external agencies, ensuring accuracy, completeness and compliance with reporting requirements.
Work with colleagues across Schools and Professional Services to identify and resolve data quality issues, improve student record processes, and support reporting activities.
Develop expertise in student records systems, assist with data validation and documentation, and contribute to training and continuous improvement initiatives.

Requirements

Experience working with databases, analysing data and producing reports.
Excellent communication and stakeholder engagement skills.
Ability to understand requirements and develop practical solutions.
Strong organisational skills, attention to detail and the ability to meet deadlines.
Experience resolving data issues.
Experience documenting processes.
Experience working with student record systems such as SITS, or similar, would be advantageous.

Skills

Database management
Data analysis
Report generation
Communication
Stakeholder engagement
Problem-solving
Organisation
Attention to detail
Time management
Data validation
Process documentation

Location

London

Work Type

Internal applicants only

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
The combined university is one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

Equal Opportunity

City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
City St George’s operates a guaranteed interview scheme for disabled applicants.