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About the Role

The Student Wellbeing Manager will lead the effective delivery and coordination of student wellbeing provision across the School of Health & Medical Sciences, ensuring accessible, consistent, and student-focused support. This role provides operational leadership, strengthens wellbeing processes, and promotes early intervention, aligning with University policies and safeguarding requirements.

Responsibilities

Managing Student Wellbeing teams.
Overseeing the delivery of processes and services that support student wellbeing, engagement, and access to appropriate support throughout the student lifecycle.
Coordinating early intervention, case management, safeguarding, signposting, and referrals.
Working closely with academic and Professional Services colleagues to ensure students receive timely, effective, and consistent support across the School.

Requirements

Knowledge of higher education student support, wellbeing, and safeguarding practices.
Experience managing complex and sensitive activity within a busy, student-focused environment.
Strong organisation, judgement, and problem-solving skills.
Ability to manage competing priorities, assess risk, and respond appropriately to complex student needs.
Excellent communication and relationship-building skills.
Ability to influence, coordinate, and work effectively with academic and Professional Services colleagues.
Experience of case management systems.
Experience leading, motivating, and developing staff.

Skills

Organisation
Judgement
Problem-solving
Risk assessment
Communication
Relationship-building
Influencing
Coordination
Case management systems
Staff leadership
Staff motivation
Staff development

Location

Clerkenwell campus
Tooting campus

Work Type

Internal Employees Only

Salary/Compensations

Sector-leading salary

Benefits

Pension scheme
Comprehensive package of staff training and development

About the Company

City St George’s, University of London is the University of business, practice and the professions.
Brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.
One of the largest higher education destinations for London students.
Combines a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology.
Students are at the heart of everything that they do.
Committed to supporting students to pursue their career and personal ambitions.
Research is engaged, at the frontier of practice and has a positive impact on the world around us.
The School of Health & Medical Sciences supports a diverse portfolio of programmes across health and medical disciplines.
The School has a broad and complex range of student wellbeing and support needs across the student lifecycle.

Equal Opportunity

Committed to promoting equality, diversity, and inclusion in all its activities, processes, and culture for our whole community, including staff, students, and visitors.
Welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background.
Operates a guaranteed interview scheme for disabled applicants.