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About the Role

The Personal Training Assessment & Sales Advisor serves as a trusted expert, connecting members with the experiences, services, and specialists best equipped to support their journey towards maximizing potential and achieving high-performance living.

Responsibilities

Conduct personalized welcome consultations with new members to understand their goals, lifestyle, and experience with fitness and wellness.
Introduce members to the full spectrum of club offerings — Personal Training, Pilates, Group Fitness, Spa, and beyond — through an educational, consultative conversation.
Conduct high-quality Equifit Assessments that reflect Equinox standards and deliver a premium, personalized experience.
Utilize Equinox Sales Training techniques to present Personal Training as the foundational investment, clearly communicating the value of one-on-one coaching.
Ensure a seamless, confidence-building handoff of new clients to the best-matched coach based on training goals, programming needs, scheduling availability, coaching style, personality fit, and program specialization.
Partner with the Personal Training Manager to align on lead flow, scheduling, and strategy, and work to support conversion rates.
Introduce members to Pilates as a complement to training.
Present Spa and recovery services as the rejuvenation pillar.
Connect members to Group Fitness, specialty classes, and community programming that align with their interests and schedule.
Serve as an informed resource on all in-club services — fitness programming, Pilates, Spa, Shop, and member perks.
Lead every member interaction with curiosity and active listening, making all offerings relevant and available in response to where the member is on their personal journey.
Manage member pipelines through thoughtful, personalized engagement — including email outreach, follow-up consultations, member experience touchpoints, and fitness floor interactions.
Re-engage members who are not currently utilizing in-club services — identifying barriers and offer tailored solutions.
Participate in club events, sales huddles, and team meetings to support overall business performance.
Partner with Membership Advisors, Personal Training Managers, Coaches, and club teams to deliver a seamless, integrated member experience.
Align member engagement strategies and referrals across departments to ensure members are connected with the right expertise at the right time.
Provide insights learned across the multiple departments in service elevating a superior member experience.
Uphold the integrity and luxury positioning of the Equinox brand through exceptional service, presentation, and every member interaction.
Maintain assessment room and consultation of space readiness — including equipment, technology, and cleanliness — to reflect premium standards at all times.
Deliver personalized consultations that reinforce Equinox's member-centric mission.

Requirements

Nationally recognized personal training certification.
Experience in fitness assessments, consultative sales, or client onboarding.
CPR/AED and First Aid certification.
Demonstrated ability to consistently deliver on goals through relationship-based, consultative engagement.
Genuine passion for fitness, human performance, and helping members achieve meaningful, lasting results.
Credible, polished, and professional presence — the ability to inspire confidence through presentation and communication commensurate to what is expected in a luxury environment.
Strong consultative and interpersonal communication skills; the ability to listen, connect, and educate without pressure.
Sound judgment and the ability to read people — adapting approach to each member's personality, goals, and readiness.
Ability to deliver a premium assessment and consultative sales experience.
Strong organizational skills and ability to manage a high volume of communication and follow-up.
Collaborative mindset and desire to work closely with Personal Training Managers, Membership Advisors, and Coaches.
Strong technical skills and comfort with CRM systems.
Excellent written and oral communication skills.
Enthusiastic, energetic, and passionate about the Equinox brand and mission.
Must have a legal right to work in the United States.

Skills

Fitness assessments
Consultative sales
Client onboarding
Relationship-based engagement
Interpersonal communication
Active listening
Organizational skills
CRM systems

Location

United States

Work Type

Full-time

Experience Level

Not specified

Education Level

Degree in Exercise Science, Sports Management, Kinesiology, or related field preferred.

Salary/Compensations

$30/hr plus commission on sales, and bonus based on club goals

Benefits

Competitive salary
Industry leading commission opportunities
Complimentary Club membership
Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop

About the Company

Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality.
We create premium, immersive experiences where performance, hospitality, design, and human connection converge—and every detail matters.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact.
Growth is earned through action, learning is hands‑on, and careers are built by those who want to operate at the highest level.
At Equinox, we don’t just offer opportunities—we offer long‑term pathways for people who want to do meaningful work in an environment that expects more and delivers more.

Equal Opportunity

Equinox is an equal opportunity employer.
All your information will be kept confidential according to EEO guidelines.