Emergency Veterinary Nursing Supervisor (Full-Time) - Williamsburg/Brooklyn, NYC
Veterinary Emergency Group (VEG) · NY, US
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About the Role
As a Nursing Supervisor, you will empower a team of emergency veterinary professionals, foster their growth in skill and confidence, maintain high care quality and team morale, and center culture in all aspects of your work. This role is for a leader who demonstrates empathy, addresses challenges directly, and thrives in a fast-paced, forward-thinking environment.
Responsibilities
- Coach and mentor credentialed veterinary technicians and assistants, providing feedback and structure for growth.
- Address team issues with clarity and care, prioritizing patient and team well-being.
- Collaborate with hospital leadership on performance management, feedback, recognition, and strategic planning.
- Assist in designing and maintaining hospital flow according to VEG's customer-centered principles.
- Address customer concerns in real-time and partner with leadership for long-term solutions.
- Ensure patients and their families remain together, supported, and cared for during their visit.
- Manage the nursing schedule, including PTO requests and daily coverage.
- Guide team utilization to meet operational needs and individual development goals.
- Lead team huddles and meetings to ensure alignment and inspiration.
- Collaborate with the leadership team for smooth and efficient hospital operations.
Requirements
- 2+ years of experience in a clinical veterinary nursing or technician role.
- A focus on developing leadership skills.
- Ability to stand for prolonged hours, kneel, and work on the floor.
- Ability to lift up to 25 kg independently and support up to 40 kg with assistance.
- Willingness to work in a noisy environment with strong or unpleasant odors.
- Availability to work nights, weekends, and holidays as needed.
- Ability to work effectively in a fast-paced environment with diverse individuals.
Skills
- Leadership
- Mentorship
- Coaching
- Communication
- Problem-solving
- Customer service
- Team management
- Scheduling
- Performance management
Location
- Nationwide
Work Type
- Full-time
- Onsite
Experience Level
- 2+ years of experience in a clinical veterinary nursing or technician role
- Leadership experience
Salary/Compensations
- Competitive compensation
Benefits
- Competitive compensation
- 401K match
- Comprehensive health and wellness benefits starting on day one
- QPR training
- Access to free therapy or counseling
- Potential eligibility for equity after one year of full-time employment
- Unlimited ER CE + travel stipend ($2,500/year for full-time credentialed VEGgies, $1,000/year for full-time uncredentialed VEGgies)
- Clinical student loan repayment
- Paid parental leave (up to 12 weeks at 100% of regular salary)
- Inclusive fertility and family-building care
- Flexible work schedules
- Employee referral program
- Scrubs
- Swag
- Food in the fridge
About the Company
- VEG was founded in 2014 with a mission to support people and their pets during critical times by improving the emergency veterinary experience.
- VEG operates 24/7 hospitals nationwide, offering a challenging and rewarding environment for veterinary professionals.
- The company focuses on transforming the ER experience through open-concept hospitals, handling diverse cases, and providing an immersive, customer-focused approach.
- VEG is committed to creating a positive and supportive work environment for its employees ('VEGgies'), offering opportunities for learning, mentorship, and career growth.
- VEG is a certified Great Place to Work® for 2025 and 2026.
Equal Opportunity
- At VEG, diversity is a strength that drives innovation and kindness.
- The company is devoted to creating an environment that reflects the diverse communities it serves, where different perspectives are welcomed and celebrated.
- VEG focuses on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring all perspectives are considered.
- VEG aims to build a culture where unique experiences and backgrounds contribute to a shared vision of being the world's veterinary emergency company.