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About the Role

Veterinary nursing Shift Leads are responsible for the rhythm and flow of each shift, ensuring patients receive top-tier care and team members have what they need to thrive. This role involves leading team huddles, managing workflow, providing on-the-floor coaching, and maintaining a big-picture view to anticipate needs and support the team.

Responsibilities

Keep a clear pulse on patient status, team bandwidth, and shift-wide needs
Manage daily workflow and help the team pivot when the unexpected hits
Ensure shift roles are assigned and adapted as needed, with clarity and care
Jump in on the floor when help is needed
Coordinate breaks, assist with conflict resolution, and model calm under pressure
Lead shift transitions, team huddles, and start/end-of-day wrap-ups
Communicate clearly, direct questions appropriately, and elevate key issues
Help the team turn downtime into learning time or a moment to breathe
Flag incidents or notable events with a mindset of transparency and growth
Work with hospital leadership on coverage, call-outs, and ongoing coaching

Requirements

Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program preferred
1+ years of experience in a veterinary technician or assistant role; experience in emergency or specialty medicine preferred
Strong grasp of clinical workflow and team dynamics
Confidence in navigating floor operations while guiding others with empathy
Excellent communication and conflict resolution skills
Flexibility and a willingness to step in wherever needed
Leadership instincts, an ownership mindset, and a desire to grow professionally
Basic computer skills, comprehension of practice management software and electronic medical record keeping
Excellent communicator when collaborating with pet parents and your team
Fine motor skills for handling patients and medical equipment
Ability to stand for prolonged hours, kneel, and work on the floor
Ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
Willingness to work in a noisy environment with strong or unpleasant odors
Availability to work nights, weekends, and holidays on a rotating or as needed basis
Work well in a fast-paced environment with people from all backgrounds and different personality types

Skills

Clinical workflow
Team dynamics
Floor operations
Empathy
Communication
Conflict resolution
Leadership
Ownership mindset
Computer skills
Practice management software
Electronic medical record keeping
Collaboration
Handling patients
Handling medical equipment

Location

Nationwide

Work Type

Full-time
Nights
Weekends
Holidays

Experience Level

1+ years of experience in a veterinary technician or assistant role
Experience in emergency or specialty medicine preferred

Education Level

Credentialed Veterinary Technician (CVT, RVT, LVT, LVMT) or enrolled in the VEG Credentialing Support Program preferred

Salary/Compensations

$21.00 - $45.00/hr

Benefits

Competitive compensation
401K match
Comprehensive health and wellness benefits that start on day one
Medical coverage
Dental coverage
Vision coverage
QPR training
Access to free therapy or counseling
Equity after one year of full time, active employment
Learning and growth programs
Unlimited ER CE + travel stipend
Full-time credentialed VEGgies receive a $2,500/year travel stipend
Full-time uncredentialed VEGgies receive a $1,000/year travel stipend
Clinical student loan repayment
Paid parental leave; up to 12 weeks at 100% of regular salary
Inclusive fertility and family-building care
Flexible work schedules
Generous employee referral program
Comfy scrubs
Cool VEG swag
Food in the fridge

About the Company

VEG was born with a mission to help people and their pets when they need it most, challenging the status quo and fixing everything that was wrong with the ER experience.
VEG has expanded rapidly with hospitals nationwide open 24/7, 365 days a year, creating a better emergency experience for pets, people, and employees.
VEG offers unparalleled opportunities for learning and mentorship, allowing employees to grow in their careers.
VEG is a 2025 and 2026 certified Great Place to Work®.

Equal Opportunity

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness.
VEG is devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
VEG is focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered.
Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.