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About the Role

The Finance Manager's role is to secure each sale and ensure that every vehicle sold is delivered. This person must be motivated in customer service and extremely detail-oriented.

Responsibilities

Protects gross profit by arranging financing so outside sources do not have an impact on selling margins.
Establishes lender relations that tie the customer closer to the dealership.
Generates additional income through the sales of credit insurance, vehicle service contracts, GAP coverage, and maintenance plans.
Maintains control of all paperwork until it is ready to be turned into the general office.
Responsible for all paperwork involved with the sale of the vehicle, including obtaining customer signatures and securing payoff and insurance information.
Converts cash deals to finance.
Establishes and maintains good working relationships with several finance sources, including the manufacturer.
Processes finance and lease deals accurately and fairly through financial sources to secure approval.
Conducts business in an ethical and professional manner.
Processes all federal, state, and dealer paperwork related to vehicle transaction.
Understands and complies with federal, state, and local regulations that affect the new and used vehicle and finance departments.
Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
Manages the alternative finance source program to ensure that several sources are available.
Seeks insurance companies for insurance paper.
Maintains insurance files.
Sets up and maintains a program that will ensure 100 percent turnover to the finance department.
Provides sales force and sales managers with current information about finance and lease programs continually.
Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
Works with sales managers to secure a reasonable profit from every sale.
Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
Responsible for ensuring all contracts get funded within a timely manner.
Manage/review contracts in transit daily.
Answer all customer phone calls related to cancellations, trade ins.
Answer all calls from lenders regarding delayed funding, and answer all calls from accounting related to chargebacks and deal adjustments.
Responsible for collecting, verifying, and receipting all down payments.
Responsible for issuing, and keeping track of all new license plates and transfers.
Responsible for all regulatory checks involving ofac, redflags, and fraud prevention.
Ensures Collection of all finance and insurance fees.
Attends managers meetings.
Handles all rate quotations.
Develops and monitors guidelines for working with Customers to ensure maximum customer Satisfaction.

Requirements

Minimum 3 years as a full-time automotive finance manager.
Highline experience is preferred, but not mandatory.
Proven track record as a top performing finance manager.
Prior experience and is familiar with CDK, dealertrack, CUDL, Darwin, and E-contracting.
Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
Maintains a professional appearance.
Maintains a clean and professional work environment.
Must have held a valid driver's license for at least 1 year.
Must be at least 18 years of age to be considered.
A successful Finance Manager needs the product knowledge, professionalism, and empathy that customers look for today.
Communication is extremely important in a business department as it contributes to team-building with sales and the General Office.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills

Customer service
Detail-oriented
Financing
Lender relations
Credit insurance sales
Vehicle service contract sales
GAP coverage sales
Maintenance plan sales
Paperwork management
Customer signature acquisition
Payoff information securing
Insurance information securing
Cash deal conversion
Finance source relationship management
Lease deal processing
Ethical business practices
Professional conduct
Federal regulation compliance
State regulation compliance
Local regulation compliance
Title verification
Lien information verification
Tax verification
Insurance licensing
Continuing credit insurance education
Customer communication
Alternative finance source program management
Insurance file maintenance
Finance program information dissemination
Lease program information dissemination
Sales staff training
Profit maximization
Finance forecasting
Sales department forecasting
Contract funding
Contract review
Customer phone call handling
Lender phone call handling
Accounting phone call handling
Down payment collection
Down payment verification
Down payment receipting
License plate issuance
License plate transfer
OFAC checks
Red flag checks
Fraud prevention
Finance fee collection
Insurance fee collection
Manager meeting attendance
Rate quotation
Customer guideline development
Customer guideline monitoring
Customer satisfaction maximization
Highline experience
CDK familiarity
Dealertrack familiarity
CUDL familiarity
Darwin familiarity
E-contracting familiarity
Product knowledge
Professionalism
Empathy
Communication

Location

Austin, TX

Work Type

Full Time
Onsite

Experience Level

Minimum 3 years

Salary/Compensations

Undisclosed
Commission based

Benefits

Employer Paid Dental Insurance
Employer Paid Life Insurance
Employer Paid Medical Insurance
Employer Paid Health Savings Account Contribution
Employer Paid Wellness Clinic
Employer Paid Flu Vaccinations
Employer Percentage Matching for 401k
Employer Paid Parental Leave
5 Paid Bereavement Leave Days/Year
5 Paid Time Off Vacation Days/Year (60 days - 1 year)
14 Paid Time Off Vacation Days/Year (1 year - 3 years)
19 Paid Time Off Vacation Days/Year (3 - 7 years)
24 Paid Time Off Vacation Days/Year (7+ years)
Annual Christmas Bonus Based on Tenure
Annual Christmas Party
Annual Employee Appreciation Dinner
Employee Vehicle Purchase Program
Employee Discounts on Collision Repair, Parts, and Service
Bi-Weekly Pay Periods
Paid Holidays: Thanksgiving, Christmas & New Years
Employer Paid Lunches Every Saturday
Employer Paid Lunches/Dinners - Special Occasions
Access to In-House Insurance Agency
Access to In-House Marketing Agency
Voluntary Life Term and Whole Insurance
Voluntary AFLAC Supplemental Coverages
Voluntary Vision plan
Pet Insurance
Legal Shield
$200 Donation to Charity of Your Choice with Approval

About the Company

Mercedes-Benz of Austin is looking for an additional Finance Manager.
The Continental Automotive Group is an equal opportunity employer and a drug free workplace.
We strive to take excellent care of our employees, so that they will strive to take excellent care of our clients!
CAG is committed to compliance with the American Disabilities Act.

Equal Opportunity

CAG is proud to be an equal opportunity employer.
We are committed to building a diverse, equal, and inclusive workplace and our recruiting process reflects this commitment.
As a forward-thinking, adaptive, and supportive company, we seek others who care about providing a transformational environment where everyone has a voice and opportunities to succeed.
We encourage all interested candidates to submit an application.