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About the Role

Salesforce is seeking Solution Engineers to join their team. This role involves collaborating with customers, internal teams, and C-level executives to drive consensus on multi-product technology solutions. The Solution Engineer will act as a trusted advisor, solving complex business problems, managing innovation, and demonstrating how connected experiences come to life with Salesforce solutions through software demos and rapid prototyping. The position requires a strong desire to demonstrate technical and/or sales skills, including soliciting business requirements, developing technical sales strategies, configuring, and demonstrating solutions that address customer needs and provide business value.

Responsibilities

Partner with clients and collaborate with internal team members and C-level client contacts to drive consensus on multi-product technology solutions.
Work on business development, operations, and IT strategies, as well as executive-level product demonstrations.
Assume the role of trusted advisor for driving innovative solutions and improving business performance.
Take ambiguous and sophisticated business problems and define the problem, drive innovative ideas, define the opportunity set, and recommend practical next steps.
Bring focus to a client's decision-making process by communicating and evaluating solution options, and driving consensus among key collaborators.
Help clients develop new decision frameworks and governance processes that continue to deliver value.
Demonstrate through software demos and rapid prototyping how connected experiences come to life with Salesforce Solutions.
Deliver executive-level software demonstrations, construct future-state customer journey strategies, and develop long-term IT roadmaps.
Assist the customer, Account Executive, and Professional Services team with discovery, analysis, and recommendation of strategic solutions.
Deliver transformational pitches based in live product demonstrations to validate solutions.
Use all Salesforce technologies to address core challenges and objectives uniquely identified for each customer.
Discover customer business needs and position the best Salesforce solution to achieve business objectives.
Build and present customized solutions and demonstrations focused on Salesforce products to multiple customer personas.
Show how Salesforce will accelerate business strategies and provide a path to value.
Convey a deep understanding of the customer's architecture as it pertains to Salesforce's solutions.
Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy.
Develop and deliver the story of the customer experience aided by Salesforce technologies.
Participate in all appropriate product, sales, and procedural training and certifications.
Ability to travel based on territory alignment and region.

Requirements

B.S., M.S. or PhD in Computer Science, Software Engineering or MIS
Knowledge of related applications, relational database and web technology
Solid oral, written, presentation, collaboration and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied political environments
Minimum of 4 years of professional experience

Skills

Technical sales strategy
Solution configuration
Business consulting
Technology expertise
Design
Salesforce Platform
Marketing Cloud
Service Cloud
Commerce Cloud
Heroku
Quip

Location

Office-based
Office-flexible
Remote

Work Type

Full-time

Experience Level

All levels

Education Level

B.S.
M.S.
PhD

Salary/Compensations

$134,750 - $180,250 annually
$148,190 - $198,170 per year in California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC

Benefits

Time off programs
Medical
Dental
Vision
Mental health support
Paid parental leave
Life insurance
Disability insurance
401(k)
Employee stock purchasing program

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Agentforce is the future of AI, and you are the future of Salesforce.

Equal Opportunity

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
Salesforce believes in equality for all and is committed to creating a workplace that’s inclusive and free from discrimination.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.