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About the Role
The Technical and Development Specialist will provide focused, effective, and professional technical support to HSBC business entities in Japan. This role combines Development, Business Analysis, Project Management, and Relationship Management to ensure smooth collaboration between business and Technology. The specialist will develop and deliver solutions, manage projects end-to-end, and operate with limited supervision, demonstrating initiative and professionalism.
Responsibilities
- Collaborate with stakeholders to assess, select, and recommend solutions that achieve business goals, balancing time-to-market, cost, and scope while ensuring high-quality deliverables.
- Plan, mobilize, and direct projects of medium to high complexity from inception to closure, ensuring deliverables meet business requirements, quality, and usability standards.
- Lead end-to-end execution and responsibility for all project aspects, including definition, planning, execution, implementation, governance, financial, resource, and change management.
- Communicate effectively with business users and Technology development teams, managing conflicting business requirements and project scope.
- Pro-actively balance scope, schedule, budget, risks, outcomes, and benefits, escalating risks, issues, and dependencies to management.
- Cultivate effective working relationships with business users, vendors, and other Technology teams to ensure Technology solutions meet business requirements.
- Participate in root cause investigations with technical analysis and provide remedies for permanent solutions, preventing recurrence of problems.
- Observe daily operations to identify cost-effective improvements and recommend process enhancements that reduce workloads or improve quality.
- Exercise independent initiative and judgment to overcome obstacles and achieve success.
- Stay up-to-date with current tools, technologies, and areas including Cybersecurity and Regulations pertaining to data privacy, consent, and data residency.
Requirements
- University degree in Information Technology, Computer Science, Engineering, or equivalent qualifications.
- Minimum 5 years in Financial Services IT support with direct exposure to Global Markets, Investment Banking, Markets Operations, or Securities Services.
- Experience in System Development of Global Markets middle-office and back-office systems (e.g., Trade Confirmation and Allocations, Settlement and Payment, Regulatory Reportings, Ledgers).
- Experience in Development and Business Analysis using AI tools and agents.
- Deep understanding of Order Lifecycle and Market Structure knowledge, including support experience around order flow, routing, execution, clearing, and settlement across asset classes.
- Proven track record of supporting Traders, Portfolio Managers, and Operations teams in a high-pressure, fast-moving live market environment.
- Full Life Cycle of Business Analysis experience from requirements definition, testing, through to implementation within a business-facing Technology environment.
- Track record of Project and Programme management experience, including communication, decision-making, problem-solving, lateral thinking, analytical, and interpersonal skills.
- Experience and knowledge of Third Party applications/systems (e.g., ISTAR Core/MX/LC, SmartBridge) and vendor management.
- Excellent understanding of how Technology adds value to the business and end customers, including Stakeholder Management and experience with Senior Executives.
- Experience and knowledge on major system upgrades, such as Next Generation's system modernization and migrations from On-premise to Cloud.
- Experience handling JSDA Financial Ledger rules.
- Experience in People Management.
- Experience in Critical (Large scale) Project Management.
Skills
- Fluent in English and Japanese (writing and speaking).
- Experience and knowledge of utilizing AI tools or agents for Development and Business Analysis.
- Experience and knowledge of Computer Languages (Python, VBA, Perl, Java, etc.).
- Experience and knowledge of Database Technology (Sybase, MSSQL, DB2, PostgreSQL, Cloud SQL, Amazon RDS, etc.).
- Experience and knowledge of Platforms (Windows, Linux, AS400, GCP, AWS, etc.).
- Experience and knowledge of Technology Tools (Visual Studio, GitHub, Jenkins, GKE, JUnit, SonarQube, Selenium, Terraform, etc.).
- Hands-on support of major industry software (Bloomberg Terminal, LSEG Workspace, Fidessa, I-Star, etc.).
- Project Management skills and qualification (PMP, Prince 2, etc.).
- Hands-on experience and knowledge for Level 1 troubleshooting and remediation during system incidents, and Level 2 preventive measure implementation during problem management.
- Excellent team player with a proven track record of positive contribution to Technology strategy and project delivery.
- Experience working with Offshore IT teams, directing and influencing people in a matrix environment, and establishing good working partnerships.
- Experience and knowledge on data analytics and data mining.
- Experience and knowledge on IBM Technologies (iSeries AS400 middleware and programming languages ILE RPG, CLLE, LE SQL, etc.).
Location
- Japan
Work Type
- Full-time
Experience Level
- Minimum 5 years
Education Level
- University degree in Information Technology/Computer Science/Engineering or equivalent qualifications
About the Company
- HSBC is a global financial institution.