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About the Role

We are seeking proactive, service-minded, and highly organized operations staff to support the MATS program in London. As an Operations Generalist, you will provide essential support to fellows, mentors, and staff, ensuring the smooth day-to-day operation of the organization and program. Your responsibilities will adapt to your strengths and the organization's needs, requiring attention to detail, adaptability, organization, and clear communication.

Responsibilities

Support fellows, mentors, and staff by responding to requests and fostering a productive environment.
Assist in running events, including planning and supporting seminars, workshops, socials, and symposia with setup and audio-visual needs.
Ensure the smooth functioning of the office and program by coordinating vendors, guests, supplies, and catering, managing facilities, and supporting fellow onboarding/offboarding.
Maintain and improve organizational infrastructure (Airtable, Notion, Google Drive) and automate workflows, including with AI tools.
Take ownership of special projects and new initiatives as they arise.

Requirements

Based in London, UK, and comfortable working in-person at our London office most days.
Experience in operations, project management, events, administration, or a similar role with a proven track record of getting things done.
Highly organized and reliable, capable of managing a high volume of tasks and following through on commitments.
Demonstrated ability to create order from chaos, establishing structure and standardization in workflows.
Strong judgment and problem-solving skills, with the ability to prioritize effectively and navigate ambiguity.
Clear, service-minded communication skills, both written and verbal.
Proactive approach with an eye for identifying and implementing improvements.
Proficiency with software tools such as Google Workspace, Slack, Notion, and Airtable, or the ability to quickly learn new tools.
Motivation by the MATS mission, with a general understanding of the organization's work and its importance.

Skills

Operations
Project Management
Event Planning
Administration
Organization
Reliability
Problem-Solving
Communication (Verbal and Written)
Proactiveness
Google Workspace
Slack
Notion
Airtable
AI Tools
Digital Infrastructure
Automation
Data Analysis
Technical Support
Financial Administration
Bookkeeping

Location

London, UK

Work Type

In-person
Hybrid

Experience Level

Varied backgrounds and levels of experience welcome

Benefits

In-office, catered lunches and dinners
Paid work trips, including staff retreats and conferences
Funding and support for professional development
30 days of annual paid time off
Federal holidays
Paid sick leave
Flexibility for hybrid work between cohorts
Collaborative and intellectually stimulating work environment
Access to AI safety-focused communities in London
Medical, dental, vision, and life insurance

About the Company

MATS is committed to fostering a diverse and inclusive work environment at the forefront of AI safety & security research.
The organization aims to accelerate and launch the careers of talented AI safety researchers.

Equal Opportunity

MATS is committed to fostering a diverse and inclusive work environment at the forefront of our field. We encourage applications from individuals of all backgrounds and experiences.