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About the Role
The Event Production Associate supports the execution of over 100 private and public events annually across the San Francisco Botanical Garden, Conservatory of Flowers, and Japanese Tea Garden. This role ensures seamless event delivery, exceptional guest experiences, and the protection of the Gardens’ living collections, historic assets, facilities, and venue resources.
Responsibilities
- Supports event operations and on-site execution, serving as a liaison between Garden staff, vendors, and clients.
- Ensures seamless event delivery, exceptional guest experiences, and the protection of the Gardens’ living collections, historic assets, facilities, and venue resources.
- Applies thorough knowledge of Garden policies and procedures to ensure vendors, clients, and guests operate safely and in accordance with established guidelines.
- Monitors events and reports activities or behaviors that conflict with Garden policies, safety requirements, or operating procedures.
- Manages event equipment inventory and assists with the setup and breakdown of tables, chairs, stanchions, and other production equipment.
- Maintains the appearance, cleanliness, and readiness of event spaces, performing basic janitorial duties as needed.
- Escorts and directs vendor vehicles and personnel throughout Garden properties, ensuring safe access and adherence to site requirements.
- Demonstrates sound judgment, problem-solving skills, adaptability, patience, and a positive, professional, and collaborative approach to work.
- Assists with pre-event walkthroughs and post-event checklists, noting any damage, maintenance needs, or supply shortages.
- Helps restock and organize event storage areas, supplies, and equipment.
- Participates in staff meetings, training sessions, and safety drills.
- Performs other duties as assigned.
Requirements
- 1–2 years of experience in event production, catering, hospitality, or a related field.
- Strong customer service and communication skills when working with coworkers, vendors, clients, and the public.
- Excellent situational awareness for risk assessment, and attention to detail.
- Availability to work early mornings, late nights, weekends, holidays, and extended hours as required.
- Reliable attendance and punctuality required, with advance notice of anticipated tardiness or absences.
- Ability to perform a range of physical activities, including standing and sitting at a desk or computer, walking on uneven surfaces, crouching, bending, squatting, kneeling, climbing stairs and ladders, and reaching with arms outstretched or overhead.
- Ability to frequently lift, move, or transport equipment weighing up to 50 pounds.
- Ability to safely and effectively operate and maintain necessary tools and equipment.
Skills
- Customer service
- Communication
- Situational awareness
- Risk assessment
- Attention to detail
- Problem-solving
- Adaptability
- Patience
- Professionalism
- Collaboration
Location
- San Francisco, CA
Work Type
- Part-time
- On-site
Experience Level
- 1-2 years
Salary/Compensations
- $26.00 per hour
About the Company
- The Gardens of Golden Gate Park unite three historic gardens—the landmark Conservatory of Flowers (1879), the Japanese Tea Garden (1894), and the 55-acre San Francisco Botanical Garden (1940)—featuring more than 10,000 different kinds of plants from around the world.
- Our pioneering public-private partnership between the San Francisco Recreation & Parks Department and San Francisco Botanical Garden Society combines the city's expertise in horticulture and facilities with the nonprofit’s strengths in visitor experience, education, philanthropy, membership, marketing, curatorial services, interpretation, and community engagement.
- Together, we connect people to plants, the planet, and each other, cultivating an internationally renowned destination where conservation, natural beauty, and community flourish.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate based on any protected characteristic under federal, state, or local law.
- We provide reasonable accommodations for qualified applicants and employees, as required by law.
- We follow all applicable fair chance hiring laws.
- A background check is conducted only after a conditional offer.