Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Field Technical Engineer role.
Rezi rewrites your resume against Insite Energy's job description. Free.
Tailor your resume to this Field Technical Engineer role.
Rezi rewrites your resume against Insite Energy's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Field Technical Engineer posting at Insite Energy — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Field Technical Engineer posting at Insite Energy — free, in seconds.
About the Role
Insite Field Technical Engineers support the installation, maintenance, and effective operation of heat network equipment. This role is crucial for maintaining customer service quality and supporting the company's growth plans.
Responsibilities
- Install and commission Insite prepayment & controlled credit systems.
- Use laptop and tablet devices to commission metering equipment and update records.
- Troubleshoot and find faults on site, liaising with other trades and contractors.
- Liaise with and report to site staff, including clients, principal contractors, consultants, and sub-contractors.
- Perform replacement, maintenance, and servicing of Heat Interface Units (HIUs).
- Install, replace, and maintain Mechanical Ventilation Heat Recovery Units (MVHR).
- Replace, maintain, and service Fan Coiled Units (FCU) and cooling meters.
- Install and maintain in-property heating and cooling controls.
- Commission, service, and repair in-property heating and cooling systems.
- Conduct site surveys and assist the Installations Team with new system installation and commissioning.
- Perform full installation, retrofitting, and maintenance of multi-utility Pay-As-You-Go metering systems.
- Install IT Gateways & Radio Frequency (RF) equipment.
- Provide planned and reactive maintenance to plantrooms.
- Carry out monthly inspections and condition reports on plant and kit in plantrooms.
- Replace components such as pumps and valves in plantrooms.
- Provide reactive maintenance for equipment in people's homes or commissioned within a scheme.
- Carry out post-installation upgrade/maintenance programs on Insite equipment.
- Interact with clients and customers on site, representing Insite Energy professionally.
- Maintain personal equipment and stock of spares/consumables.
- Install, commission, and maintain dataloggers, Gateways, repeaters, routers, & IP Power Down Plugs.
- Provide support for problem-solving and fault-finding AMR systems.
- Demonstrate a positive attitude towards customer service excellence.
- Be accountable for high standards of quality workmanship.
- Work individually and contribute to team goals.
- Adhere to Company Health and Safety policy and training.
- Adhere to client site safety regulations.
- Represent Insite professionally with clients and customers.
- Respond to ad-hoc tasks and management instructions.
- Comply with Insite regulations and procedures.
- Provide timely responses to emails and messages.
- Take ownership of stock and equipment through effective stock control.
- Follow all guidance, rules, and procedures when using Insite vehicles.
Requirements
- Must hold NVQ level 2 or higher in plumbing and heating.
- Must hold CSCS card (or be able to obtain one).
- Must hold a UK Driving license (with minimal or no penalty points).
- Must have CRB Basic clearance.
- Must be eligible to work in the UK.
- Must provide 2 satisfactory references.
Skills
- Plumbing and heating
- Metering equipment installation and maintenance
- Fault detection and remedy
- Liaising with contractors and clients
- Heat Interface Unit (HIU) maintenance
- Mechanical Ventilation Heat Recovery Unit (MVHR) installation and maintenance
- Fan Coiled Unit (FCU) maintenance
- Heating and cooling controls installation and maintenance
- Pay-As-You-Go metering systems
- IT Gateways & Radio Frequency (RF) equipment installation
- Plantroom maintenance
- Automatic Metering Reading (AMR) Systems support
- Laptop and tablet usage
- Customer service
Location
- Greater London
- UK wide (on occasion)
Work Type
- Field based
- Full-time
Experience Level
- Not specified
Education Level
- NVQ level 2 or higher in plumbing and heating
Salary/Compensations
- Competitive salary based on knowledge, skills and experience.
Benefits
- 25 days of holiday per year, plus English bank and public holidays.
- Employer pension contribution matched at 4%.
- Employee Assistance Programme (EAP).
- Up to 2 paid days off per year for volunteering (CSR Programme).
- Regular company social events.
- Opportunities for professional growth.
- Supportive work environment.
- Work-life balance.
- Community engagement.
About the Company
- Insite Energy is a market-leading service provider working with Heat and Cooling Networks in the UK.
- Services include metering, billing, installation, site management, and operation & maintenance.
- Company values: Community, Innovation, Excellence, Sustainability.
Equal Opportunity
- Insite Energy embraces diversity and inclusion.
- Values all backgrounds, identities, and experiences.
- Committed to providing equal opportunities for all.
- Offers reasonable adjustments to ensure accessibility and inclusivity.