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About the Role
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Responsibilities
- Research, track, monitor, and control membership levels in the assigned territories to meet and exceed client commitments, goals, and expectations.
- Develop and help implement production plans for assigned clients, partnering with Customer Success.
- Work with the Operations team to understand and establish client goals and develop and implement provider plans for meeting those goals.
- Forecast staffing needs in the assigned regions and make recommendations, partnering with Recruiting.
- Create, maintain, and present reports to the leadership team to effectively communicate trends and the status of current tasks.
- Communicate key insights and findings to Operations team leadership.
- Actively communicate regarding overall Production trends and client-specific metrics.
- Monitor performance KPIs of assigned health plan partners, including production and client comps, to accurately represent production progress and inform strategy.
- Respond promptly to inquiries.
- Consolidate complex analyses into simple, consumable content with a focus on driving change through data.
Requirements
- 3 to 5 years of prior relevant experience.
- 2 to 3 years stakeholder management.
- Proficient experience working within Excel.
- Strong organizational, problem-solving, and analytical skills, with the ability to manage multiple priorities.
- Ability to deal with ambiguity and adapt to changing business conditions.
Skills
- Excel
- Organizational skills
- Problem-solving skills
- Analytical skills
- Stakeholder management
Work Type
- Full time
Experience Level
- 3 to 5 years of prior relevant experience
- 2 to 3 years stakeholder management
Education Level
- Bachelor's degree preferred
Salary/Compensations
- $46,988.00 - $102,000.00
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Paid time off
- Retirement savings options
- Wellness programs
About the Company
- Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Equal Opportunity
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.