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About the Role

The Platform Specialist Manager will manage a team of Platform Specialists, helping them grow, develop, and build their book of business within the Leisure vertical. This role involves hands-on client-facing account management, focusing on leading and growing strategic accounts in the AMR region. The team optimizes campaigns to meet client business goals and fosters long-term partnerships, working closely with Client Partner Managers and other internal teams.

Responsibilities

Manage a team of Platform Specialists, supporting their growth and development.
Lead and grow strategic accounts within the Leisure vertical in the AMR region.
Optimize client campaigns to achieve business goals.
Forge positive, long-term partnerships with clients.
Collaborate with Client Partner Managers and Client Partners.
Partner with regional colleagues, marketing, and product teams to provide market feedback.
Drive an inclusive and open team culture focused on results.
Ensure the business meets revenue and customer satisfaction targets.
Identify and develop data analysis and recommendations aligned with customer goals.
Coach the team to quantify high-impact opportunities and upsell to customers.
Develop teams and drive an inclusive culture of collaboration and shared success.
Motivate, inspire, and guide others towards achieving shared goals.
Manage multiple priorities and projects simultaneously.
Navigate across internal stakeholders and cross-functional teams.

Requirements

A minimum of 2 years of experience managing account managers or a client services team.
Demonstrable account management operations or client-facing sales support function experience.
Strong understanding of performance advertising, the mobile and app ecosystem.
Ability to develop and execute cross-domain strategies to drive client and business growth.
Excellent communication and presentation skills (in-person, video conference, phone).
Ability to listen effectively, socialize ideas across functions, and articulate business visions.
Strong commercial acumen with a focus on detail and trends.
Aptitude to adapt and react fast to deliver best-in-market client service.
Proven ability to manage multiple priorities and projects simultaneously.
Experience leading direct reports and partnering with team members across U.S. time zones.

Skills

Performance advertising
Mobile and app ecosystem understanding
Cross-domain strategy development
Client account management
Data analysis
Excel
Communication
Presentation
Commercial acumen
Team development
Influencing
Relationship building
AI innovation exploration
Emerging technologies identification

Location

Work Type

Full-time

Experience Level

Minimum 2 years of management experience
Client-facing experience

About the Company

Apple Ads group creates products that enrich people’s lives by enabling easy access to informative and imaginative content.
Technology and services power advertising in the App Store, Apple News, and Apple TV.
Platforms are highly-performant, deployed at scale, and set new standards for effective advertising while protecting user privacy.
Apple Ads, launched in 2016, is an easy, efficient, and fast-growing platform for app discovery.
Apple Ads is the app promotion platform of choice for iOS developers.
Apple is a place where extraordinary people do their best work.
Apple is redefining advertising on mobile devices, reaching hundreds of millions of iPhone and iPad users.
Advertisers and publishers gain access to the most engaged consumers through Apple Advertising.
Apple is committed to being one of the most diverse and inclusive companies in the world.