Bayview Navigation Center - Care Monitor
Bayview Hunters Point Foundation for Community Imp · CA, US
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About the Role
The Diplomat/Care Monitor provides support and monitors the site to ensure a safe environment for staff and residents, reporting to the Site Manager. The role involves assisting with client needs, room preparation, meal delivery, and rule enforcement.
Responsibilities
- Refer operational, security, or client issues, including de-escalation needs, to the Site Manager.
- Assist Site Managers with client needs, such as delivering toiletries, towels, linens, and escorting clients to rooms.
- Engage participants to help orient them to the hotel site.
- Deliver meals to participants' room doors.
- Support monitoring the site and reporting violations of hotel/motel rules and regulations.
- Prepare participant rooms for occupancy, including applying mattress covers, pillow covers, and stocking supplies.
- Assist with setting up participant intake tables.
- Perform light-duty cleaning and sanitation duties in common areas utilized by staff.
- Perform other tasks as assigned to support site management.
- Be flexible and willing to perform other tasks as assigned.
Requirements
- Ability to work well with diverse staff and clientele, considering cultural, language, sexual identity, gender, and other diversity factors.
- Ability to work successfully both independently and cooperatively.
- Ability to speak, read, and write clearly in English.
- Ability to complete tasks efficiently in an environment with background noise and interruptions.
- Maintain confidentiality of all information seen/heard at the emergency housing site.
- Sign in and out daily.
- Complete the Activity Log form for every shift.
- Demonstrates a strong understanding of the city and state political and community service environment.
- Previous government relations, non-profit, and grassroots organizing experience is strongly preferred.
- Non-profit experience working in local or state government is preferred.
Skills
- Understanding of substance use and harm reduction strategies, preferred
Location
- Onsite
Work Type
- Full-time
Experience Level
- Shift-based schedule (Day Shift 7am-3pm, Swing Shift 3pm-11pm, Graveyard shift 11pm-7am)
- Must be available weekends and Holidays
Salary/Compensations
- $25.00 per hour
Benefits
- Full medical
- Vacation/sick leave
- 403(b)