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About the Role
The CSTEP Program Coordinator supports the daily operations, student services, and administrative functions of the CSTEP program at Queensborough Community College. The coordinator works closely with the CSTEP Director to ensure that students receive timely, organized, and consistent support.
Responsibilities
- Support daily CSTEP operations, student services, communications, and administrative activities.
- Take ownership of assigned projects including NYSED Interim and Final reports.
- Develop and maintain spreadsheets, tracking systems, and reporting tools to support program efficiency and student follow-up.
- Maintain accurate, confidential student records, applications, enrollment, participation, and eligibility documentation in compliance with institutional and NYSED requirements.
- Represent QCC/CSTEP at regional, statewide meetings and conferences.
- Assist director with hosting activities and events on evenings and weekends as needed.
- Assist director in planning and hosting educational excursions (university visits, industry experiences, service-learning activities, and educational outings.) and special events.
- Coordinate with faculty, staff, campus offices, and external partners.
- Represent QCC/CSTEP at meetings and conferences.
- Perform other related duties as assigned.
Requirements
- Bachelor’s degree from an accredited institution.
- Minimum of two years of full-time professional experience in higher education or a comparable student-services environment, preferably in a student-facing office.
- Experience maintaining student records, tracking participation, or working with student information systems.
- Familiarity with Excel and other Microsoft Office applications, plus Navigate, CUNYFirst, DegreeWorks, or comparable higher-education systems.
- Experience coordinating student programs, workshops, events, or experiential learning opportunities.
- Strong problem-solving skills and demonstrated initiative in improving processes or developing efficient systems.
- Strong organizational, communication and interpersonal skills.
- Demonstrated ability to work independently, manage multiple priorities, meet deadlines, and take ownership of assigned responsibilities.
Skills
- Excel
- Microsoft Office applications
- Navigate
- CUNYFirst
- DegreeWorks
Location
- QUEENSBOROUGH C. C.
Work Type
- Full-time
Experience Level
- Minimum of two years of full-time professional experience
Education Level
- Bachelor’s degree
Salary/Compensations
- $60,000–$65,000
Benefits
- RFCUNY Employee Benefits and Accruals
About the Company
- The team at RFCUNY is made up of dedicated, talented professionals committed to providing the services that allow CUNY researchers, faculty, and staff to focus on their intellectual curiosity and scientific discoveries.
Equal Opportunity
- The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer.
- It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.