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About the Role
Be part of a team that values connection, accountability, and real impact. Access's Culture Playbook is how we show up for each other and for the people we support, focusing on clear expectations, support, accountability, and outcomes that matter to people. We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.
Responsibilities
- Engage recipients and create a shared Housing Health and Recovery Plan focused on person-centered, strength-based recovery and self-sufficiency.
- Provide outreach and assistance in securing apartments within the affordable housing complex.
- Offer services that address all life domains, including employment, finance, relationships, medical needs, health, legal concerns, family, parenting, education, transportation, safety, culture, and spirituality.
- Partner with recipients to integrate into their chosen community, supporting informed choices about available supports, services, and recreational opportunities.
- Assist with discharge planning when recipients are ready to transition from Supported Housing, anticipating needs and facilitating successful implementation of linkages.
- Serve as a model and guide to other staff on the SHCM team.
- Respond to and intervene in crisis situations as needed.
- Complete required documentation of services provided and assist in orienting new staff.
- Comply with employer regulations and NYS OMH requirements.
- Collaborate with community providers to ensure smooth transitions for referrals into the Supported Housing Program.
- Work a flexible schedule, including evenings and weekends, to meet recipient needs.
- Provide off-hours on-call and emergency situation response.
Requirements
- 2 years of experience in case management or mental health services, or equivalent experience.
- Excellent interpersonal and engagement skills.
- Very good organizational skills.
- Must be capable of sitting or standing in front of a computer for long periods.
- Able to work in an open space floor plan.
- Must be capable of moving throughout the workday and accompanying individuals served within the community.
- Ability to work alongside coworkers within 3 feet.
- Must be able to move in tight spaces.
- Occasional lifting of over 25 pounds.
Location
- Monticello, NY
Work Type
- Full-time
Experience Level
- Minimum 1 year experience with Housing
Education Level
- BA required
Salary/Compensations
- $23.50 per hour
About the Company
- Access values connection, accountability, and real impact.
- Our Culture Playbook guides how we show up for each other and the people we support.
- We are committed to helping people live the healthiest and fullest lives possible and ensuring our staff can do the same.
Equal Opportunity
- An Equal Opportunity Employer, including disability and Veterans.