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About the Role
Responsible for ensuring program participants receive services to locate, acquire, maintain, and retain permanent housing. This includes landlord outreach, advocacy, and completing applications for housing subsidy programs.
Responsibilities
- Provide services necessary to locate, acquire, maintain, and retain permanent housing.
- Conduct landlord outreach and advocacy.
- Generate housing leads and assist with applications.
- Accurately complete applications for housing subsidy programs.
- Assist clients in locating housing within their specified budgets.
- Provide information, referrals, direct service, and advocacy for the local housing pool.
- Develop and maintain a resource network of realtors, landlords, housing complexes, and Section 8 offices.
- Collaborate with DHS, property owners, service providers, and shelter Case Managers to fulfill program requirements.
- Mediate between clients and property owners or representatives.
- Collect and review Housing Logs, informing case managers of concerns.
- Complete Housing Packets and Shelter Supplement Program paperwork.
- Submit internal and external reports in a timely and correct manner.
- Complete progress notes, referrals, and update client CARES cases.
- Maintain charts, files, and housing paperwork in an orderly fashion.
- Maintain clinical appropriateness at all times.
Requirements
- High School Diploma required.
- Bachelor's degree in human services or related field preferred.
- 1-2 years' experience assisting people experiencing homelessness and obtaining permanent housing.
- Working knowledge and insight into NYC housing resources.
- Experience helping people find affordable housing.
- Experience working with NYC and NY State agencies and programs that facilitate permanent housing goals.
- Excellent verbal and written communication skills.
- Proficiency in English required.
- Basic competency in MS Word, Excel, Outlook, and the internet.
- Ability to formulate simple financial budgets.
- Ability to make home visits (walk distances, climb several flights of stairs, etc.).
- Ability to prioritize, make appropriate decisions, and judgment calls.
- Ability to relate to underserved, homeless, and disabled populations.
- Ability to work independently or as part of a team.
- Highly organized.
- Assume responsibility.
- Work well under pressure.
- Meet deadlines.
- Multitask.
- Be flexible.
- Maintain a high level of attention to detail.
Skills
- Excellent verbal and written communication skills
- Bi-lingual (Spanish) is a plus
- Basic competency in MS Word, Excel, Outlook and the internet
- Ability to formulate simple financial budgets
- Ability to make home visits
- Ability to prioritize
- Ability to make appropriate decisions
- Ability to make judgment calls
- Ability to relate to the underserved, homeless and disabled populations
- Ability to work independently
- Ability to work as part of a team
- Highly organized
- Assume responsibility
- Work well under pressure
- Meet deadlines
- Multitask
- Flexible
- High level of attention to details
Location
- NYC- NY 32 - New York, NY
- Midtown Manhattan, NY
Work Type
- Full Time
Experience Level
- 1-2 years’ experience in a related field
Education Level
- High School Diploma
- Bachelor's degree in human services or related field preferred
Salary/Compensations
- $24.04 - $50004.00 Hourly
- $24.04 an hour- approx. $50,004.00 annually
Benefits
- Generous Paid time off
- Personal and Sick Days
- Health insurance and health reimbursement account
- Dental and vision plans
- Flexible spending account
- AFLAC supplemental insurance
- Dependent Care Spending Account
- Commuter Transit and Parking Account
- Working Advantage- Employee Perks
- 401(k) retirement plan
- Life insurance
- Employee Assistance Program
- Monthly trainings and career development plans
About the Company
- Community Housing Innovations (CHI) is a not-for-profit housing and human services organization that aims to support social and economic independence.
- Our vision is to end generational poverty and foster upward mobility by ensuring that all families and individuals live in quality housing, have a home of their own, and a job to support them.
- We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
Equal Opportunity
- Community Housing Innovations, Inc. (CHI) provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
- This commitment applies to recruiting, hiring, placement, promotion, transfer, compensation, training, assignments, benefits, employee activities, termination, access to facilities, and programs, and all other terms and conditions of employment as well as general treatment during employment.