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About the Role

The Sr. Business Analyst will provide operational and administrative support to bank examination teams and develop MIS reporting and analysis to drive decisions on group operations, planning, and business issues. This role will evaluate existing processes, provide recommendations on operational optimization and quality improvement initiatives, and lead the implementation of solutions, including automation and emerging technologies such as AI.

Responsibilities

Provide operational and administrative support throughout the exam life cycle, including formatting supervisory documents, document management, tracking results, and data entry and verification of exam content across multiple applications.
Collaborate cross-functionally to map current processes, identify key controls, roles, bottlenecks, and difficulties, and define and implement improved processes.
Streamline and automate manual work using Microsoft tools such as Power Automate and Power Apps.
Evaluate AI tools (e.g., Microsoft Copilot) for practical use cases, recommend where they add value, and help prepare the team for responsible adoption.
Gather business requirements, then design and build dashboards (Tableau or Power BI) and MIS reporting.
Analyze data and metrics to uncover insights and trends.
Coordinate projects and activities to address business needs and monitor metrics to ensure project effectiveness.
Lead change management efforts to drive adoption of new technologies and processes, and assess the impact of upcoming technology and business changes on the team.
Design and deliver training and materials for internal and external partners.
Write, update, and maintain team procedures as the business changes, and contribute to the unit's internal procedures tool.
Strengthen team continuity through cross-training, documentation, and backup coverage, and mentor interns and team members.

Requirements

Bachelor's degree in business administration or a related field, or equivalent experience.
Five or more years of experience in business requirements gathering, process mapping, process improvement, and/or analytics.
Strong proficiency in MS Office, especially Excel, Visio, and SQL, plus Power Apps or Power Automate.
Project coordination experience.
Experience building dashboards in Tableau or Power BI.
Experience collecting, transforming, analyzing, and reporting data to drive decisions.
Experience working cross-functionally and communicating moderate to complex information to broad audiences.
Ability to execute consistently amid changing priorities, and to handle confidential information.
Willing and able to travel up to 5%.
This position requires access to confidential supervisory information, which is limited to “Protected Individuals.” Protected Individuals include, but are not limited to, U.S. citizens and U.S. nationals, U.S. permanent residents who are not yet eligible to apply for naturalization, and U.S. permanent residents who have applied for naturalization within six months of being eligible to do so or who will sign a declaration of intent to apply for naturalization before they begin employment.
Financial institution supervision experience and knowledge of Federal Reserve System activities.
Experience with Microsoft Copilot or similar AI assistants.
Quality improvement training or certification (e.g., Lean Six Sigma).
Working knowledge of AI tools, or hands-on experience applying them to improve work processes.
All final offers are subject to the clearance of an enhanced background check.

Skills

Business Analysis
Analytical Skills
Problem-Solving
Requirements Gathering
Process Mapping
Operational Optimization
Quality Improvement
Automation
Dashboards
Emerging Technology
AI
Communication (Written and Verbal)
Collaboration
Adaptability
Microsoft Office Suite (Excel, Visio)
SQL
Power Apps
Power Automate
Tableau
Power BI
Data Analysis
Project Coordination
Change Management
Training Delivery
Procedure Writing
Cross-training
Documentation
Mentoring

Location

San Francisco

Work Type

Full-time
Regular

Experience Level

Senior
Five or more years of experience

Education Level

Bachelor's degree in business administration or a related field, or equivalent experience.

Salary/Compensations

Min: $103,000 Mid: $133,900 Max:$164,600

Benefits

Medical
Dental
Vision
Pre-tax Flexible Spending Account
Backup Child Care Program
Pre-tax Day Care Flexible Spending Account
Paid Family Care Leave
Vacation Days
Sick Days
Paid Holidays
Pet Insurance
Matching 401(k)
Retirement/Pension

About the Company

The Federal Reserve Bank of San Francisco advances the nation’s monetary, financial, and payment systems to build a stronger economy for all Americans.
The Supervision Group is responsible for the supervision and regulation of state member banks (SMBs), bank holding companies, savings and loan holding companies, financial holding companies, bank service providers, trust companies, and foreign banking organizations that are headquartered in the Twelfth District.
Supervised institutions range in size and complexity from small community organizations to some of the largest banking organizations in the country.

Equal Opportunity

The Bank is committed to providing reasonable accommodations to individuals with disabilities to participate in the job application or interview process, perform essential job functions and receive other benefits and privileges of employment.
The SF Fed is an Equal Opportunity Employer.
The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.