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About the Role
Brooklyn Justice Initiatives (BJI) is seeking an Intake Specialist to support the Diversion team, primarily the Rapid Engagement Tier. This role is critical in daily court operations, conducting intakes, preparing documentation, and escorting participants to ensure program engagement and success.
Responsibilities
- Connect with eligible participants at arraignments and describe diversion options.
- Conduct same-day intakes, explain program requirements, and determine suitability for services.
- Escort participants between court, offices, and community partners for programming.
- Support pre-arraignment outreach for court reminders and program explanation.
- Liaise with defense counsel and district attorney's office regarding participant attendance.
- Facilitate or co-facilitate group-based programming and case management sessions.
- Provide timely and accurate documentation of program participation and completion to court stakeholders.
- Conduct intakes and assessments for the High Utilizer Tier, as needed.
- Maintain accurate and organized participant documentation, including assessments and consent forms.
- Maintain participant information in electronic databases and hard files.
- Track attendance, input data into case management systems, and ensure data quality.
- Prepare and circulate certificates of program completion and provide updates to court stakeholders.
- Support participant navigation between legal system partners and community programming.
- Participate in team meetings, trainings, and court-based initiatives.
- Assist with outreach and representation at community-based events, including occasional evening and weekend programming.
- Perform other duties as necessary to support program and departmental operations.
Requirements
- Associate's Degree and 1 year of experience or 2-3 years' experience in the criminal justice field as an equivalency.
- Experience in a court or criminal justice setting preferred.
- Experience and/or comfort working with both adolescents and adults required.
- Willing and able to work collaboratively in a high-pressure/fast-paced work environment.
- Must be open to constructive engagement with differing and, at times, competing perspectives.
- Knowledge and/or lived experience related to the criminal justice system and its impacts strongly preferred.
- Highly organized, with a strong commitment to systems, process, and data collection.
- Excellent communication skills, both verbal and written.
- Human services or customer service experience preferred.
- Bilingual (Spanish-English) preferred but not required.
- Knowledge of community-based resources throughout New York City is preferred.
- Must be self-motivated and able to complete responsibilities independently.
- Experience and commitment to creating, promoting, and maintaining a respectful, inclusive, and anti-racist work environment.
- Must be legally authorized to work in the United States at the time of application and throughout employment.
Skills
- Communication skills
- Organizational skills
- Data collection
- Interpersonal skills
Location
- Brooklyn, NY
Work Type
- Full-time
- Evening hours required
- Weekend hours required
Experience Level
- 1 year of experience
- 2-3 years' experience
Education Level
- Associate's Degree
- Bachelor's degree preferred
Salary/Compensations
- $52,000 - $64,500 annually
Benefits
- Comprehensive healthcare with a national network
- Free basic dental coverage
- Vision insurance
- Short-term and long-term disability
- Life insurance
- Flexible spending accounts including commuter FSA
- Talkspace and Ginger through healthcare plans for mental health care
- 403(b) retirement plan with a two-to-one employer contribution up to 5%
About the Company
- The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice.
- Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods.
- With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through operating programs, conducting original research, and providing expert assistance and policy guidance.
- Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
- Learn more about our work at www.innovatingjustice.org.
Equal Opportunity
- The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
- We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.
- We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system.
- Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.