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About the Role
As a Sales Associate at Victoria’s Secret, you will work in an exciting, engaging, fast-paced environment, surrounded by a friendly and supportive team. Your role is crucial in delivering the very best customer experience.
Responsibilities
- Deliver exceptional customer service, assisting customers with product selection and purchases.
- Provide the brand bra fitting experience, offering expert advice on size and style.
- Execute visual merchandising and product presentation to enhance customer discovery.
- Maintain store standards, including managing deliveries, stock replenishment, loss prevention, and health & safety procedures.
Requirements
- Passion for retail and creating unique customer experiences.
- Keenness to learn and develop customer service skills and product knowledge.
- Desire to build valued relationships with team members and customers.
- Flexibility, supportiveness, and contribution to a positive working environment.
- Ability to work in a busy environment and adapt to various tasks.
Skills
- Customer Service
- Brand Bra Fitting Experience
- Visual Merchandising
- Store Standards Maintenance
- Product Knowledge
Location
- UK
Work Type
- Part-time
- Flexible schedule
Experience Level
- Entry Level
Benefits
- Set flexible working schedules
- 25% off a wide selection of styles at Victoria's Secret, Next, Gap in-store
- Exclusive offers from over 3,500 retailers through Reward Gateway
- Incentives and competitions with amazing prizes
- Access to free financial, health, and wellbeing services, including 24/7 digital GP
- Learning and development opportunities
- On-the-job training
- Pension contributions
- Life assurance
About the Company
- Victoria’s Secret UK & IRE is a joint venture between Victoria’s Secret & Co. and Next plc group, uniting two global retail leaders.
- We deliver iconic lingerie, seamless service, and standout brand storytelling across our stores and digital platforms.
- We are home to iconic lingerie, sleepwear, athleisure, swim, and award-winning fragrances.
- Our teams create unforgettable customer moments while shaping an inclusive and supportive workplace where individuality is celebrated.
- We believe in potential as much as experience and encourage growth.
- We empower every colleague to feel confident, valued, and unapologetically themselves.
Equal Opportunity
- We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary.
- Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email UKHR@victoriassecret.co.uk (please include 'Workplace Adjustments' in the subject line).