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Tailor your resume to this FRONT END/ASST DEPT LEADER role.
Rezi rewrites your resume against The Kroger Co.'s job description. Free.
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Don't guess if your resume is good enough.
See how it scores against the FRONT END/ASST DEPT LEADER posting at The Kroger Co. — free, in seconds.
About the Role
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Support daily Front-end operations and assist with the execution of best practices and department standards. Demonstrate the company's core values.
Responsibilities
- Promote trust and respect among associates.
- Create a welcoming environment for customers by answering product questions.
- Gain and maintain knowledge of products and make suggestions.
- Assist with monitoring and controlling department supply expenses.
- Assist with managing cash control, sales, and cash items and records.
- Manage the scheduling of Front-end associates for adequate department coverage.
- Assist store management with budget preparation, profit and loss reviews, and financial report actions.
- Assist with creating and executing budgets and labor scheduling in partnership with store management.
- Assist in the development and implementation of department action plans.
- Collaborate with Front-end associates and promote teamwork.
- Display a positive attitude.
- Stay current with ads.
- Adhere to all food safety regulations and guidelines.
- Ensure proper temperatures in cases and coolers are maintained and logs are kept.
- Reinforce safety programs by complying with procedures and identifying unsafe conditions.
- Practice preventive maintenance by inspecting equipment and reporting needed repairs.
- Notify management of customer or employee accidents.
- Report all safety risks, issues, and illegal activity.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in a fast-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Requirements
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Retail or Customer Service experience.
Skills
- Customer service
- Communication
- Basic math
- Teamwork
- Conflict management
- Attention to detail
Education Level
- High school diploma or equivalent