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Tailor your resume to this MEAT/DEPT LEADER role.
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Don't guess if your resume is good enough.
See how it scores against the MEAT/DEPT LEADER posting at The Kroger Co. — free, in seconds.
About the Role
Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Develop maximum customer relations through friendliness and courtesy and implementation of all company policies.
- Be alert and assist in store security.
- Be perceptive and handle customer complaints.
- Keep department temperature logs accurately updated and maintained.
- Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
- Perform and direct others in pricing and displaying of merchandise.
- Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
- Provide input on department budgets, goals and results.
- Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
- Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
- Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
- Demonstrate aptitude to manage people and organize workloads.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
- Ability to work cooperatively in high paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Requirements
- Willing to work weekends and holidays.
- Effective written and oral communication skills.
- Ability to make intelligent decisions quickly.
- Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
- Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
- Understanding of all key components of department operations.
- Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.
Skills
- Production
- Merchandising
- Customer service
- Food handling
- Communication
- Decision making
- Conflict management
- Supervision
- Coaching
- Performance reviews
- Budgeting
- Inventory management
- Training
- Hiring
- Firing
- Disciplining
- Demoting
- Transferring
- Evaluating