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About the Role

Iris is seeking an Account Director to manage a hybrid book of business, focusing 50% on automotive luxury with an emphasis on experiential marketing and 50% on integrated accounts requiring full-funnel, 360° campaign production. The role involves nurturing premium client relationships, leading the account team, and ensuring high-quality work from strategy to execution.

Responsibilities

Build deep understanding of clients' businesses, categories, and competitive landscapes in automotive luxury.
Translate client needs into sharp strategic counsel.
Lead day-to-day client relationships through consistent delivery.
Understand stakeholder priorities and act as a trusted advisor.
Support organic growth by identifying scope expansion, new workstreams, and referral opportunities.
Contribute to new business efforts.
Manage project burn in partnership with Operations and Project Management.
Flag scope risks early and maintain financial discipline.
Lead and represent the account team, setting high standards for preparation, responsiveness, and follow-through.
Invest in team growth through coaching and delegation.
Monitor workload and morale, addressing issues promptly.
Advocate for strong creative and experiential ideas.
Partner with creative leadership to protect work that drives client business.
Ensure standout work receives recognition through case studies, awards, and press.
Drive cohesive 360° campaigns across experiential and integrated accounts.
Align creative, media, social, PR, partnerships, and production into a singular client story.
Utilize AI in personal workflow and help the team find smarter, faster ways of working.
Apply AI to research, briefing, and reporting processes.

Requirements

10+ years in account leadership at an agency.
Meaningful experience in automotive and/or luxury categories.
Direct experience planning and executing experiential programs (activations, events, brand experiences), including on-site production and logistics.
Proven experience leading integrated, 360° campaign productions, connecting various channels from brief to delivery.
Confident, highly organized leader who builds close client relationships.
Ability to activate beyond experiential, including advertising programs, partnerships, PR team coordination, and social/influencer marketing.
Understanding of how PR/Social marketing best integrates with other workstreams.
Management of two clients (one automotive experiential; one integrated) with prioritization skills.
Strong client relationship instincts and a track record of building trust.
Financial fluency, including scoping, burn management, and budget discipline.
Genuine point of view on creative quality and confidence to advocate for it.
Comfort working with AI tools and interest in introducing new ways of working.
Requirement to work in-office at least 3 days per week (Tues, Wed, Thursday).
Availability for client travel as needed, including on-site experiential activations.
Flexibility for weekend activations and potential week-long activations.
Must be authorized to work in the US for any employer.
Not eligible for work authorization sponsorship.

Skills

Account Leadership
Experiential Marketing
Integrated Campaign Production
Client Relationship Management
Strategic Counsel
Team Leadership
Financial Management
Creative Advocacy
AI Tools
Project Management
Scope Management
Budget Discipline
Partnership Development
PR Coordination
Social Media Marketing
Influencer Marketing

Location

Atlanta, GA
New York, NY

Work Type

Full-time
Hybrid (in-office 3 days/week)

Experience Level

10+ years

Salary/Compensations

$115,000 - $150,000

About the Company

Iris is a global creative micro-network for brands that refuse to blend in.
With 650 people across 11 offices, Iris helps clients like Samsung, Bentley, Wellstar, Beiersdorf, Samsonite, and Barclays create standout work.
The agency model is powered by Participation and operates across paid, earned, and owned media.
Founded in 1999 with an outsider mindset, Iris remains driven by its mission to help brands show up in culture.
The company emphasizes agility and creativity.

Equal Opportunity

Iris is a proud equal opportunities employer and recruits based on talent alone.
The company does not discriminate based on age, gender identity, ethnicity, religion, education, class, sexual orientation, or disability.
Iris champions diversity, believing it enhances creativity, the company, and society.