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About the Role
This position serves as a consultant to front line leaders on human resource-related issues. The Field HR Partner acts as an employee champion and change agent, assessing and anticipating HR-related needs. The role collaborates with HR centers of excellence to achieve talent goals and implements innovative solutions with a focus on process and metrics. It fosters partnerships across the HR function to deliver value-added services reflecting business objectives.
Responsibilities
- Consults with line management, providing HR guidance when appropriate.
- Builds and maintains an environment for team members that results in a high customer-focused and engaged workforce.
- Reviews onboarding and orientation for new leaders.
- Analyzes trends and metrics, seeking opportunities and strategies to improve turnover, retention, and key indicators of employee and customer engagement.
- Partners with leadership to understand current and future staffing needs.
- Partners with Talent Team to develop workforce plans that respond to current and future staffing needs.
- Partners with Learning & Development Team to ensure key programs are focused on front line managers and team members.
- Reads and understands data to inform continuous improvement and decision-making.
- Manages and resolves employee relations issues, conducting effective investigations.
- Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Provides day-to-day performance management guidance to front line leaders.
- Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
- Provides HR policy guidance and interpretation.
- Provides guidance and input on business restructures, workforce planning, and succession planning.
- Identifies training needs for business and individual coaching needs.
- Participates in evaluation and monitoring of training programs to ensure success and follows up to ensure training objectives are met.
- Partners with HR Centers of Excellence to deliver programs to meet organizational goals.
- Reviews key business performance targets and their related talent implications with business leaders.
- Identifies and drives the sharing of best practices across functions to facilitate continuous improvement.
- Understands and mitigates corporate risk associated with relevant employment laws/policies.
- Partners with and maintains an effective matrix relationship with HR COE and Team Member Services.
Requirements
- Bachelor’s Degree in Human Resources Management or related field, or 10+ years of related experience.
- Minimum of 5 years of applicable experience in Human Resources, business operations or management.
- Appropriate experience with a large hourly & distributed workforce is a strong plus.
- Experience working with union and non-union employees preferred.
- Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy.
- Strong consultation and communication skills.
- Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR.
- Intellectual agility, interpersonal flexibility and deep curiosity to learn.
- Exposure to strong process and project management discipline.
- Effective team player and networker.
Skills
- Bilingual ability (English/Spanish) preferred.
- Consultation skills
- Communication skills
- Process management discipline
- Project management discipline
Location
- South TX Market
- Austin, TX 78758
Work Type
- Hybrid
- Full-time
Experience Level
- Minimum of 5 years of applicable experience
Education Level
- Bachelor’s Degree in Human Resources Management or related field
Benefits
- Comprehensive benefits package
About the Company
- ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions.
- Over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
- ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution.
- With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals.
- Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world.
- ABM: Driving possibility, together.
Equal Opportunity
- ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status.
- ABM is committed to working with and providing reasonable accommodation to individuals with disabilities.
- ABM participates in the U.S. Department of Homeland Security E-Verify program.
- ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military.