Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this FRONT MGR - MORTON'S role.
Rezi rewrites your resume against Saratoga Casino Hotel's job description. Free.
Tailor your resume to this FRONT MGR - MORTON'S role.
Rezi rewrites your resume against Saratoga Casino Hotel's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the FRONT MGR - MORTON'S posting at Saratoga Casino Hotel — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the FRONT MGR - MORTON'S posting at Saratoga Casino Hotel — free, in seconds.
About the Role
Our successful Morton’s Front Manager promotes outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team-based environment where everyone consistently uplifts and supports each other through detail-oriented work and regularly doing what it takes to ensure all necessary work is completed.
Responsibilities
- Ensure all policies, procedures, and systems are completed that maintain Morton’s recipe and presentation standard for food and beverage.
- Accurately execute all Company initiatives and policies with improvement to quality, service, and operations, and ensure employee compliance.
- Practice and enforce all Company policies and procedures.
- Engage in ongoing development of hourly employees while holding them accountable for performance and maintaining standards.
- Proactively manage sanitation, maintenance, security, and prevention of injury from accidents to ensure the safety of guests and employees.
- Oversee service and guarantee that all points of guest contact meet Morton’s standard.
- Resolve internal and external guest concerns; partner with the General Manager to ensure completion of action plans in response to both guest and employee feedback tools.
- Create work schedules for front-of-house employees.
- Conduct pre-shift meetings; and participate in management meetings leading them in the absence of the General Manager.
- Resolve conflict while maintaining positive working relationships.
- Understand financial statements and be able to accurately report financial information.
- Perform all other duties assigned.
- Promote outstanding customer relations.
- Lift and carry 50 lbs. frequently.
- Stand and walk for 6-8 hours.
Requirements
- College degree or the business experience equivalent.
- A minimum of three (3) years previous restaurant management experience.
- Able to work a flexible schedule based on the needs of the business.
- Must be able to work weekends and holidays as required.
Skills
- Customer service
- Teamwork
- Detail-oriented
- Performance management
- Coaching
- Counseling
- Sanitation management
- Maintenance management
- Security management
- Conflict resolution
- Financial reporting
Location
- Capital Region
Work Type
- Full-time
Experience Level
- 3 years restaurant management experience
Education Level
- College degree or equivalent business experience
Benefits
- Competitive Medical, Dental, & Vision Insurance
- Vacation & Sick Time
- Company Paid Life Insurance
- 401(k) with 4% Match
- Free Employee Assistance Program
- Robust Employee Recognition Program
- $20.00 YMCA Memberships
- Local and National Discount Programs
- STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America
- Unlimited growth potential
- Free Meals in Team Dining Facility
About the Company
- Saratoga Casino Hotel is the premier entertainment destination for the Capital Region.
- The company strives to fulfill the promise, “To create special experiences one guest at a time.”
- The company cares for and uplifts their team members and the community.
- Offers highly competitive benefits and wages, opportunities for career growth, in a fun & unique working environment.