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About the Role
A Barnes & Noble bookstore is a gathering place for readers and the community. As a Porter, you are an essential member of the bookstore team. You keep the store clean and tidy, creating a welcoming environment for all who shop in our stores. You are welcoming and kind to customers, always alert to their presence and helping them as you work throughout the store.
Responsibilities
- Maintain reliable and punctual attendance for scheduled shifts.
- Fill scheduling gaps when you are able, being flexible and responsive to the needs of the store.
- Perform assigned cleaning, light duty and maintenance tasks with purpose and energy.
- Be supportive and considerate of colleagues, going out of your way to help others on the team and showing them kindness.
- Be cheerful with customers, alert to their presence and consistently going out of your way to help them.
- Show aptitude and willingness to learn new skills and expand your knowledge of the store.
- Use cleaning products correctly and safely, following consistent sanitation procedures.
- Respond to weather factors affecting safety in the store; know and follow procedures to reduce accident risks.
- Know safe and effective use of tools; actively maintain acceptable standards of safety.
- Maintain a clean and safe entrance, storefront and exterior throughout the shift, including cleaning sidewalks, removing trash, sweeping and any other maintenance needs.
- Understand Bookstore Basics 1-Presentation, working independently to keep the store clean and tidy.
- Maintain restrooms, consistently monitoring and recognizing when to clean all areas, keeping them well-stocked with supplies, communicating about supply needs to the store team.
- Maintain a safe and clean breakroom and all back of house areas, working well with the store team to do so consistently and independently.
- Support the Café by cleaning tables, bases, condiment area and removing trash, recognizing when to do this and working well with the café team to do so consistently and independently.
- Understand health, safety and emergency procedures in the store, remaining alert to problematic behavior from members of the public and communicating issues to store team members promptly.
- Comply with all company policies and procedures.
Requirements
- Must have good "behaviors" demonstrating reliability, positivity, supportiveness, customer service, willingness to learn, correct and safe use of cleaning products, response to weather factors, safe use of tools, and enjoyment of the Porter role.
- Must master operational competencies required for the role.
- Physical activity includes prolonged standing, repetitive bending, lifting and walking.
- May be required to work in other stores if needed.
Skills
- Cleaning
- Maintenance
- Customer Service
- Teamwork
- Adaptability
- Safety Procedures
- Tool Usage
Location
- New York, NY
Work Type
- Full-time
- Part-time
Experience Level
- Entry Level
Salary/Compensations
- $20.00 per hour
Benefits
- Employee Discount
- EAP
- Sick Pay
- Paid Time Off
- Paid Maternity and Parental Leave
- Company Paid Holidays
- Transit
- 401(k) with Company Match
- Comprehensive Health Benefits (Medical, Dental and Vision)
- Healthcare and Dependent Care Spending Accounts
- Healthcare Spending Account
- Disability Benefits
- Life Insurance
- Tuition Reimbursement
About the Company
- Barnes & Noble is a gathering place for readers and the community.
- Barnes & Noble Booksellers, Inc. is located at 33 East 17th Street, New York, NY 10003.
Equal Opportunity
- As an Affirmative Action Employer, Barnes & Noble hires qualified people to perform the many tasks necessary for the success of our business and is committed to diversity in the workplace.
- Equal employment opportunity for all.
- All employment practices and decisions will be conducted without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression (including transgender status), hairstyle, height and/or weight, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other self-identified, perceived or actual characteristic protected by applicable federal, state, or local laws and ordinances.
- Reasonable accommodation is available to apply for a job or to perform your job. Examples include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
- Contact (800) 799-5335 for reasonable accommodation.