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About the Role
Sunset Woods Assisted Living is seeking an experienced Community Administrator to lead senior living communities, fostering an environment where residents, families, and employees feel valued, supported, and empowered. This role involves overseeing daily operations, championing a resident-centered culture, ensuring regulatory compliance, supporting financial success, and inspiring a team dedicated to outstanding care and service.
Responsibilities
- Oversee day-to-day community operations to ensure exceptional resident care and service.
- Develop and support department leaders in achieving operational, clinical, and financial goals.
- Foster a positive culture of teamwork, accountability, engagement, and service excellence.
- Serve as the primary point of leadership for residents, families, employees, vendors, and regulatory agencies.
- Ensure the community remains safe, welcoming, and well-maintained.
- Promote a resident-focused environment that values dignity, independence, choice, and quality of life.
- Collaborate with clinical and support teams to ensure resident needs are met.
- Address resident and family concerns promptly and professionally.
- Drive continuous improvements based on resident feedback and quality outcomes.
- Maintain compliance with all applicable federal, state, and local regulations.
- Lead survey, licensing, and audit readiness efforts.
- Oversee safety, emergency preparedness, quality assurance, and risk management initiatives.
- Ensure timely investigation and resolution of incidents and concerns.
- Monitor occupancy, census, labor, revenue, and expenses.
- Partner with sales and marketing teams to support community growth.
- Identify operational efficiencies while maintaining exceptional resident experiences.
- Utilize financial data and metrics to guide strategic decision-making.
- Recruit, hire, coach, and retain talented team members.
- Provide leadership, accountability, and professional development for department leaders.
- Support employee engagement, recognition, and retention efforts.
- Ensure compliance with training, certification, and continuing education requirements.
Requirements
- Minimum of 3-5 years of leadership experience in senior living, assisted living, memory care, skilled nursing, healthcare, hospitality, or a related service industry.
- Demonstrated success managing operations, budgets, staffing, compliance, and resident satisfaction.
Skills
- Strong leadership and team development skills.
- Knowledge of senior living regulations and compliance requirements.
- Financial management and budgeting experience.
- Excellent communication, customer service, and conflict resolution skills.
- Strong organizational, problem-solving, and decision-making abilities.
- Proficiency with Microsoft Office and senior living management systems.
Location
- US
Work Type
- Full-time
Experience Level
- 3-5 years of leadership experience
Education Level
- Bachelor's degree in Healthcare Administration, Business Administration, Gerontology, Nursing, or a related field preferred.
About the Company
- The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Equal Opportunity
- We evaluate qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.