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About the Role
Lead Airwallex's global expansion into new markets, shaping growth strategies and building the necessary regulatory, product, and operational foundations for success. This high-impact role involves owning market-entry initiatives end-to-end, influencing strategic decisions with senior executives, and leading a lean team to achieve ambitious goals.
Responsibilities
- Lead global expansion strategy: Own the strategy and execution of Airwallex's expansion into new markets globally.
- Evaluate and prioritise market opportunities, define entry strategies, and recommend where and how Airwallex should invest to establish and scale its presence.
- Own market entry end to end: Lead expansion initiatives from initial market assessment through regulatory authorisation, entity establishment, product readiness, and operational launch.
- Take accountability for delivering market entries and navigating the strategic and execution challenges along the way.
- Define regulatory and operating models: Work closely with Legal, Compliance, Risk, and Finance to determine the optimal licensing, legal entity, and operating structures for each market.
- Translate regulatory requirements into practical, scalable business models that support Airwallex's long-term ambitions.
- Influence product and infrastructure strategy: Partner with Product and Engineering leadership to shape local product capabilities, payment infrastructure, and market-specific roadmaps.
- Identify opportunities to deepen Airwallex's presence through new licences, direct payment-system access, and expanded product offerings.
- Lead a high-performing team: Manage and develop a lean team, setting clear priorities, providing strategic guidance, and driving accountability across multiple markets.
- Personally lead the highest-priority or most complex initiatives while building the team's capabilities.
- Drive executive alignment and investment decisions: Work directly with the CEO's Chief of Staff and senior executives to shape expansion priorities, resolve critical trade-offs, secure resources, and drive timely decisions.
- Present clear recommendations on market opportunities, regulatory strategy, investment requirements, and launch readiness.
- Build external relationships: Partner with local regulators, financial institutions, payment networks, advisers, and other strategic stakeholders to support regulatory approvals, establish local capabilities, and unlock new market opportunities.
- Build a scalable expansion engine: Develop repeatable frameworks, tools, and operating processes that enable Airwallex to expand faster and more efficiently.
- Leverage AI and automation to improve regulatory intelligence, market analysis, execution tracking, and cross-functional coordination.
- Drive broader CEO Office priorities: Support or lead high-impact strategic initiatives beyond international expansion, working across the business to solve complex problems, shape company-level decisions, and drive execution on critical priorities.
Requirements
- Intellectually curious, resilient, and hungry to win.
- Thrive on solving difficult problems, challenge conventional thinking, learn quickly, and have the drive and persistence to turn ambitious goals into results.
- Significant experience in strategy, international expansion, business operations, or related roles, ideally in fintech, payments, banking, or other high-growth technology businesses.
- Strong strategic and commercial judgment, with the ability to navigate ambiguity, evaluate complex trade-offs, and translate big-picture thinking into practical execution.
- Demonstrated ability to lead teams and complex cross-functional initiatives, influence senior stakeholders, and drive outcomes in fast-paced environments.
- Exceptional analytical, problem-solving, and communication skills, with the ability to simplify complexity, make sound decisions, and engage effectively with executive leadership.
- Entrepreneurial, hands-on mindset with a strong sense of ownership and willingness to get into the details to make things happen.
- Proven track record of leading international market entries, including regulatory licensing, market-entry strategy, and operational launches.
- Experience in fintech, payments, or financial services, with an understanding of regulatory frameworks, financial infrastructure, and the interplay between licensing, product, and commercial strategy.
- Experience building and leading high-performing teams in high-growth, cross-functional environments.
Skills
- Strategy
- International expansion
- Business operations
- Fintech
- Payments
- Banking
- High-growth technology
- Strategic judgment
- Commercial judgment
- Ambiguity navigation
- Trade-off evaluation
- Execution
- Team leadership
- Cross-functional initiative leadership
- Stakeholder influence
- Analytical skills
- Problem-solving
- Communication skills
- Simplifying complexity
- Decision making
- Executive engagement
- Entrepreneurial mindset
- Ownership
- Regulatory licensing
- Market-entry strategy
- Operational launches
- Financial services
- Regulatory frameworks
- Financial infrastructure
- Product strategy
- Commercial strategy
- Team building
- AI
- Automation
Location
- San Francisco
- Singapore
Work Type
- Full-time
Experience Level
- Director
About the Company
- Airwallex is the AI-native financial operating system for a real-time, intelligent economy.
- More than 675,000 businesses use Airwallex to run financial operations or build and monetize financial products.
- Started in Melbourne in 2015 to build the infrastructure global commerce runs on.
- The regulated backbone behind global payments.
- Operates with a decade plus of experience, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.
- Co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices.
- Hires builders with founder-level energy, who move fast with good judgment, dig in with real curiosity, and make calls from first principles.
Equal Opportunity
- Airwallex is proud to be an equal opportunity employer.
- Values diversity and considers anyone seeking employment based on merit, qualifications, competence and talent.
- Does not regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making hiring decisions.
- Provides accommodation for individuals with a disability or special need upon request.