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About the Role

The AI Transformation Director owns AI transformation for Finance, determining where AI can create the greatest value and leading initiatives from concept through sustained adoption. This role partners across Finance to identify high-value opportunities in planning, forecasting, accounting, reporting, and analysis, combining a strong understanding of Finance processes with the ability to apply AI, automation, and technology. They define the portfolio, build solutions, assemble working teams, and drive execution, aiming for department-wide transformation. The role also helps shape company-wide standards for AI application and governance.

Responsibilities

Own and continuously refine an AI transformation roadmap aligned with the finance organization’s strategy and business goals.
Develop a deep understanding of the department’s operations, workflows, and constraints to identify high-value AI opportunities and size their potential impact.
Map stakeholders and cross-functional touchpoints, assemble working teams, define decision rights, and drive execution.
Lead priority initiatives from problem definition through build, pilot, rollout, adoption, and measurement.
Ensure solutions support strong financial controls, data integrity, documentation, and auditability, with appropriate human review and monitoring.
Build and configure AI-enabled solutions hands-on, particularly during prototyping and early implementation.
Assemble the right working team for each initiative, define responsibilities, establish accountability, and drive execution.
Determine the technology, process changes, operating model, and resources required to deliver and sustain each initiative.
Establish standards for how AI is applied within the department, including evaluation for accuracy, risk, and return on investment.
Define success measures, track realized value, and stop, redesign, or redirect initiatives that do not meet expectations.
Communicate results and tradeoffs to Finance leaders, including progress against expected value, adoption, risks, and decisions needed.
Transition successful solutions into documented, repeatable workflows that department teams can operate and improve independently.
Share reusable solutions across departments, contribute to company-wide AI standards and priorities, and escalate broader dependencies or blockers to the AI Transformation Office.

Requirements

8+ years driving technology-enabled business transformation, including department-wide or enterprise-wide initiatives.
5+ years leading complex implementations end to end.
2+ years implementing AI-enabled solutions.
Hands-on experience building and deploying AI-enabled workflows, including prompt design, connecting AI tools to business data and systems, and configuring repeatable automations.
Familiarity with Finance teams and processes, including planning, forecasting, reporting, financial close, and internal controls.
Ability to work within Finance platforms such as Pigment and Omni, understand their data and workflow capabilities, and implement improvements in partnership with systems owners.
Experience testing and maintaining AI solutions, including validating outputs against source data, troubleshooting failures, and establishing human review, monitoring, and appropriate data safeguards.
Strong business judgment and stakeholder management, with the ability to prioritize opportunities, influence senior leaders, and drive cross-functional execution.
Strong change management skills, with a track record of driving sustained adoption and creating documented workflows that teams can operate independently.

Skills

AI transformation
AI
Automation
Technology implementation
Finance processes
Planning
Forecasting
Accounting
Reporting
Analysis
Prompt design
AI tool integration
Workflow configuration
Stakeholder management
Change management

Location

New York City
Hybrid

Work Type

Full-time
Hybrid

Experience Level

8+ years driving technology-enabled business transformation
5+ years leading complex implementations
2+ years implementing AI-enabled solutions

Benefits

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents (at 6 months tenure)
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub for fitness, mindfulness, nutrition, and sleep
Access to BrightHorizons for sponsored child care, back-up care, and elder care
Up to $1,000 Professional Development Reimbursement a year
$200 per year donation matching

About the Company

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health.
We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care.
With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care.
Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

Equal Opportunity

Spring Health is proud to be an equal opportunity employer.
We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.
We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements.
Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans.
If you have a disability or special need that requires accommodation, please let us know.