Bilingual (FR-EN) Manager, Security Platforms and Resilience, Security Operations Centre
Intact FC · CA
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About the Role
We are seeking a Manager of Security Platforms and Resilience to lead a strategic team focused on transforming and modernizing our cyber defense capabilities within the Security Operations Centre, leveraging artificial intelligence.
Responsibilities
- Lead the team responsible for engineering, platforms, and resilience within the Security Operations Centre, including security and compliance demonstration capabilities.
- Develop and implement the strategy for transforming and modernizing the Security Operations Centre, including the evolution of Microsoft Sentinel, CrowdStrike, data platforms, data ingestion pipelines, and AI-supported operations automation.
- Oversee the infrastructure and technology environment supporting the Security Operations Centre, ensuring availability, performance, security, resilience, recoverability, and cost optimization.
- Lead the implementation of AI and operations automation capabilities to enhance alert triage, event correlation, false positive reduction, and incident response, while maintaining governance and human oversight.
- Ensure the quality, completeness, integrity, and availability of security data and logs used by the Security Operations Centre.
- Implement accountability and compliance capabilities for traceability, reconciliation, retention, and evidence extraction.
- Monitor the reliability of logs and data ingestion pipelines, detecting silent sources, data loss, delays, processing errors, and unauthorized configuration changes.
- Foster collaboration between the Security Operations Centre and teams responsible for application lifecycles, identity and access management, cloud security, architecture, finance, compliance, internal audit, and strategic vendors.
- Manage team activities by optimizing resources, setting priorities, performance indicators, service levels, and the roadmap, making decisions based on cybersecurity threats and intelligence.
- Clearly communicate strategy, risks, decisions, and results to the team and senior management.
- Influence technology and lab teams, as well as executives at director, vice president, and deputy senior vice president levels.
- Lead the continuous improvement of security services to reduce risks across all Intact operations in Canada, providing reliable, scalable capabilities tailored to Security Operations Centre customer needs.
- Resolve complex and ambiguous issues related to the performance of the Security Operations Centre team, vendors, platforms, and services.
- Ensure commitments to regulators, auditors, and external stakeholders are maintained.
- Implement a culture of continuous improvement in security processes, tools, methods, and services.
- Develop reliable and high-performing services for the Security Operations Centre that meet user and partner needs.
- Lead initiatives impacting Intact across Canada, including Security Operations Centre modernization, operations automation, AI, and platform resilience.
- Build strong relationships with internal partners, vendors, and stakeholders at the vice president and deputy senior vice president levels.
- Foster a culture of collaboration, responsible innovation, accountability, and measurable risk reduction.
Requirements
- Graduate studies in cybersecurity, computer science, engineering, data science, or equivalent education and experience.
- At least 10 years of experience in cybersecurity, platform engineering, security operations, data, or related technologies.
- At least five years of experience leading a team of engineers, architects, Security Operations Centre specialists, security analysts, or data professionals.
- Proven experience in SIEM and XDR platforms, SOAR tools, or detection platforms.
- Proven experience with Microsoft Sentinel or comparable technologies.
- Proven experience with CrowdStrike or cloud security platforms.
- Proven experience with data architecture and ingestion pipelines.
- Proven experience with cloud security.
- Proven experience with identity and access management and privileged access management.
- Proven experience with platform resilience, availability, and continuity.
- Proven experience with security operations automation.
- Proven experience with artificial intelligence applied to cybersecurity.
- Proven experience with ITGC, SOX, ICOFR, or audit requirements.
- Proven experience with integration of applications, SaaS platforms, and enterprise systems.
- Experience managing complex environments, deploying them, and ensuring high standards for availability, security, and compliance.
- Experience managing strategic vendors and external partners.
- Experience communicating with leaders at the vice president, deputy senior vice president, and senior management levels.
- Curious thinker, bold, empathetic, strategic, and results-oriented.
- Excellent oral and written communication skills in both English and French.
- Strong sense of initiative, negotiation skills, ability to set priorities, and leadership skills.
- Excellent organizational and time-management skills.
- An approach focused on collaboration and working relationships with partners.
- Bilingualism is required (FR-EN).
- Eligible to work in Canada.
Skills
- Cybersecurity
- Platform Engineering
- Security Operations
- Data
- SIEM
- XDR
- SOAR
- Microsoft Sentinel
- CrowdStrike
- Cloud Security
- Data Architecture
- Data Ingestion Pipelines
- Identity and Access Management
- Privileged Access Management
- Platform Resilience
- Security Operations Automation
- Artificial Intelligence
- ITGC
- SOX
- ICOFR
- Application Integration
- SaaS Platform Integration
- Enterprise System Integration
- Vendor Management
- Communication
- Leadership
- Organizational Skills
- Time Management
- Collaboration
Location
- Hybrid
Work Type
- Hybrid
Experience Level
- 10+ years in cybersecurity, platform engineering, security operations, data, or related technologies
- 5+ years leading a team
Education Level
- Graduate studies in cybersecurity, computer science, engineering, data science, or equivalent
Salary/Compensations
- 128,300 - 156,800
Benefits
- Flexible work arrangements
- Hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Telemedicine
- Wellness account
- Share plan
- Savings plans
- Annual bonus target (15% with potential payout up to double the target)
- Employee Share Purchase Plan (ESPP) with 50% Intact match
- Defined benefit pension plan offering guaranteed income for life
About the Company
- Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
- Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
- Pay at Intact is about much more than just salary.
- As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
- Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.
- This role is a new member of our growing team.
Equal Opportunity
- We are an equal opportunity employer.
- At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
- We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
- As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
- We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
- If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
- Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.