Sales and Service Technician at Bridgestone Americas | NY, US | Rezi

Sales and Service Technician at Bridgestone Americas

Sales and Service Technician

Bridgestone Americas · NY, US

1 weeks ago

Sales and Service Technician

Bridgestone Americas · NY, US

8 days ago
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About the Role

The retail Sales and Service Technician (SST) is a unique hybrid role for stores, serving as a key pipeline for future career growth within Firestone Complete Auto Care. This role assesses customer needs, recommends products/services, performs entry-level vehicle services, and ensures customer satisfaction. Successful individuals will learn all aspects of store operations and effectively balance customer interaction with vehicle service tasks.

Responsibilities

  • Customer service, sales, and customer issue resolution (75%)
  • Basic vehicle service tasks including oil changes, tire services, and fluid checks (25%)
  • Store operations, including opening/closing, inventory management, and display maintenance
  • Assisting the Manager or acting as Manager-On-Duty to support development
  • Learning all aspects of store operations and flexing between front and back shop tasks

Requirements

  • High School Diploma or equivalent
  • Valid automobile driver's license
  • Customer service and career growth mindset
  • Ability to learn and perform basic vehicle service tasks
  • Ability to learn and operate store systems
  • Must complete Form I-9 Employment Eligibility Verification at start of employment
  • Temporary work authorization or need for sponsorship may disqualify from employment

Skills

  • Customer service
  • Sales
  • Basic vehicle service
  • Store operations
  • Inventory management
  • Teamwork
  • Problem-solving

Location

  • North America

Work Type

  • Hybrid
  • Full-time

Experience Level

  • Entry-level

Education Level

  • High School Diploma or equivalent
  • 2 year degree or non-traditional education through training program completion, certification, or other

Salary/Compensations

  • $15.65 - $24.46

Benefits

  • Competitive pay
  • Formal training
  • Performance incentives
  • Paid vacation and holidays
  • Competitive healthcare packages for full-time and part-time employees
  • 401k plan
  • Medical, Dental and Vision starting day 1
  • On-the-job training and company-funded ASE certifications
  • Flexible work schedule
  • 401(k) match
  • On demand pay (daily pay) program available
  • Professional Development resources
  • Corporate Social Responsibility activities
  • Supportive and engaging onboarding experience
  • Regular mentorship
  • Global, dynamic and challenging work environment
  • Agility and work/life effectiveness
  • Long-term well-being support
  • Inclusive team environment

About the Company

  • Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.
  • BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.
  • With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
  • Our mission is to Serve Society with Superior Quality.
  • We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.
  • We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.
  • We foster co-creation opportunities and empower creativity and curiosity to make mobility safer, more efficient, and more sustainable for future generations.

Equal Opportunity

  • Bridgestone is proud to be an Equal Employment Opportunity employer.
  • It is our policy to consider all individuals for employment based on their unique merit and without regard to age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.