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About the Role
The Attendance Monitoring Officer plays a central role in supporting student engagement and success by leading the attendance monitoring strategy and operational processes. This role ensures attendance data is actioned to support student retention, academic achievement, and compliance with regulatory frameworks, including UKVI/OfS requirements for international students.
Responsibilities
- Support early intervention processes for students with low or irregular attendance.
- Works closely with academic and administrative teams to identify attendance issues and support appropriate follow-up actions.
- Notify students of attendance concerns and assist in understanding attendance expectations.
- Schedule meetings in person.
- Attend weekly SEMS meetings, fitness to study concern meetings, intervention and support meetings, re-instatement and return to study meetings, repeated lateness meetings, and suspension meetings.
- Ensure adherence to attendance policies and regulatory requirements.
- Support compliance audits by providing accurate documentation and records.
- Serve as the key liaison between Student Services, Schools, Registry, Visa Compliance, and IT Services.
- Train faculty and staff on attendance procedures and use of relevant systems.
Requirements
- Strong attention to detail and high accuracy in data entry.
- Ability to maintain confidentiality and handle sensitive information.
- Strong organizational and time-management abilities.
- Successful applicants will be required to complete pre-employment checks, including a criminal records check, two references, ID and Right to Work verification, and education confirmation.
Skills
- Proficient with student information systems, databases, and MS Office (Excel in particular).
- Excellent communication and interpersonal skills.
Location
- On site
Work Type
- Office-based
- Occasional early evenings
- Occasional weekends
About the Company
- We are an equal opportunity employer and value diversity and inclusion.
Equal Opportunity
- Selection for employment is based solely on an individual’s skills, qualifications, and experience relevant to the role.