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About the Role
Provide day-to-day clinical and operational leadership for nursing services across Behavioral Health Urgent Care sites. Supervise and support nursing staff, promote safe, timely, recovery-oriented care, and ensure compliance with regulations and policies.
Responsibilities
- Provide day-to-day supervision, coaching, and clinical guidance to Registered Nurses.
- Participate in recruiting, interviewing, hiring, onboarding, and training nursing staff.
- Develop and coordinate nursing schedules and site coverage.
- Monitor nursing performance through observation, review of documentation, feedback, and follow-up.
- Ensure nursing staff maintain current licensure, required certifications, and mandatory training.
- Promote safe, timely, trauma-informed, culturally responsive, and recovery-oriented nursing care.
- Provide clinical support and nursing care within the scope of RN licensure and agency protocols.
- Support staff in responding to behavioral health crises, medical emergencies, and changes in client condition.
- Oversee the accuracy, timeliness, completeness, and confidentiality of nursing documentation in the EHR.
- Monitor compliance with medication management procedures.
- Maintain oversight of medical supplies, medications, and clinical equipment.
- Help implement and monitor nursing policies, procedures, and clinical workflows.
- Participate in quality assurance, incident review, audits, and continuous-improvement activities.
- Coordinate with urgent care leadership, psychiatric providers, other clinical disciplines, and relevant agency departments.
- Provide direct nursing coverage when needed to address staffing shortages or urgent operational needs.
- Serve as a member of the Medication Policy Committee.
- Support agency initiatives related to client safety, regulatory readiness, staff development, and quality improvement.
Requirements
- Demonstrated leadership, sound clinical judgment, and the ability to guide nursing staff in a fast-paced behavioral health urgent care environment.
- Strong communication, coaching, conflict-resolution, organization, and decision-making skills.
- Commitment to person-centered care, mental health and substance use recovery, dignity, inclusion, and customer service excellence.
- Ability to prioritize competing clinical and operational needs, respond calmly during crises, and escalate issues appropriately.
- Strong attention to detail and commitment to accurate clinical documentation, medication safety, confidentiality, and compliance with applicable standards and agency policies.
- Computer proficiency and experience using electronic medical records.
- Ability to collaborate effectively with nurses, psychiatric providers, interdisciplinary colleagues, clients, families/supports, and agency leadership.
- Ability to stand, walk, and move throughout clinic settings during the workday.
- Ability to lift and carry up to 25 pounds of supplies and equipment.
- Manual dexterity to administer medications and operate clinical equipment.
- Ability to use computers and electronic health records for extended periods.
- Ability to respond promptly and effectively to medical and behavioral health emergencies.
- Ability to communicate clearly with clients, staff, providers, and agency colleagues.
- Ability to travel between program sites as needed.
Skills
- Clinical leadership
- Supervision
- Coaching
- Clinical guidance
- Recruiting
- Interviewing
- Hiring
- Onboarding
- Training
- Scheduling
- Performance monitoring
- Licensure compliance
- Trauma-informed care
- Culturally responsive care
- Recovery-oriented care
- Medication administration
- Crisis response
- Electronic Health Records (EHR)
- Medication management
- Inventory management
- Policy implementation
- Quality assurance
- Incident review
- Auditing
- Continuous improvement
- Care coordination
- Bilingual English/Spanish (preferred)
Location
- Middletown, NY
- Orange County
- Ulster County
- Dutchess County
Work Type
- Full-time
- Onsite
Experience Level
- 3+ years of relevant nursing experience
- Prior supervisory, charge nurse, team-lead, or demonstrated leadership experience preferred
Education Level
- Current valid New York State license to practice as a Registered Nurse (RN), in good standing.
Salary/Compensations
- $107,500 Annually
About the Company
- Access values connection, accountability, and real impact.
- Our Culture Playbook is how we show up for each other and for the people we support.
- We are committed to helping people live the healthiest and fullest lives possible while ensuring our staff can do the same.
Equal Opportunity
- An Equal Opportunity Employer, including disability and Veterans