Key Holder, East Hampton at Equinox | East Hampton, NY, US | Rezi

Key Holder, East Hampton at Equinox

Key Holder, East Hampton

Equinox · East Hampton, NY, US

1 weeks ago

Key Holder, East Hampton

Equinox · East Hampton, NY, US

8 days ago
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About the Role

SoulCycle is a mind-body-soul experience built on community, love, respect, acceptance, and fun. We are seeking individuals to provide high-level customer service and hospitality to clients, assist with daily studio tasks, and contribute to a positive and welcoming atmosphere.

Responsibilities

  • Provide high level customer service and hospitality to clients
  • Assist the Studio Management in daily studio tasks and projects
  • Maintain a positive attitude and take initiative
  • Provide support to the SoulCycle instructors to ensure a successful class check-in process
  • Work as a cohesive team with all SoulCycle staff members to ensure efficiency and camaraderie
  • Assist with the training and coaching of new hires for the front desk staff team
  • Maintain product knowledge for all studio retail operations
  • Maintain the distinct SoulCycle aesthetic, appearance, atmosphere and culture
  • Studio cleaning and prepping, including cleaning of exercise equipment (bikes, weights), floors and mirrors
  • Common area cleaning, including, front desk, lockers, retail shelves, office and hallways
  • Bathroom and changing room cleaning

Requirements

  • Must have customer service experience
  • Must have the ability to prioritize and multi-task within a fast-paced environment
  • Must be willing to initiate tasks and perform duties without direction
  • Must have excellent communication skills and be able to work with a wide range of personalities
  • Must have outstanding customer service and problem solving skills
  • Must have a positive, can-do attitude
  • Must have friendly and professional phone and email etiquette
  • Must have superior organizational skill
  • Must have at least 3 days of availability week over week totaling 20 hours with one of those days being a Saturday or Sunday
  • All employees are expected to be available to work peak holiday shifts

Work Type

  • Part-time

Salary/Compensations

  • $17.50 per hour

About the Company

  • We’re purpose-driven. With every ride, we aim to redefine health and happiness.
  • Our Mission is to foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are.
  • We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
  • To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.

Equal Opportunity

  • Our Mission is to foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are.
  • We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust.
  • To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal.