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About the Role

We are seeking an experienced, mission-driven Human Resources & People Operations Manager to help shape a rapidly growing organization dedicated to building a more compassionate and connected world. You will lead an existing HR team, oversee the employee lifecycle, and collaborate with department leaders to strengthen recruitment, onboarding, employee development, and organizational practices. You will also serve as a trusted resource for employees and managers on workplace concerns, employment policies, benefits, and compliance. This is a hands-on management role for someone who enjoys solving problems, improving systems, developing people, and taking ownership of their work.

Responsibilities

Lead HR operations, including onboarding, employment changes, personnel records, benefits administration, and offboarding.
Supervise and develop HR staff, establishing clear responsibilities and effective workflows.
Coordinate recruitment and hiring with department leaders, ensuring consistent processes and timely communication.
Administer employee leave, workplace accommodations, and workers' compensation processes.
Serve as a trusted resource for employees and managers, addressing workplace concerns, complaints, and grievances with fairness, discretion, and appropriate follow-through.
Coordinate workplace investigations and employee-related incident responses, including documentation, corrective action, and appropriate escalation.
Guide supervisors on performance management, employee feedback, and employment policies.
Ensure compliance with applicable employment laws, background screening, clearances, and workforce requirements, including those governing NYC school-based programs.
Coordinate employee orientation, required training, and professional development with department leaders.
Maintain training and certification records, monitor deadlines, and ensure completion of required training.
Support employee growth, leadership development, and consistent performance review practices.
Partner with Finance and Operations to improve payroll accuracy, timekeeping, and employee records.
Maintain and improve Paylocity workflows, reporting, and HR administration.
Develop efficient, reliable systems that strengthen communication, accountability, and the employee experience.

Requirements

At least 4 years of progressive HR experience, including substantial hands-on generalist responsibilities.
Strong knowledge of employee relations, employment law and compliance, benefits, leave administration, accommodations, and payroll processes.
Experience supervising or leading staff and coordinating work across departments.
Demonstrated ability to handle sensitive employee matters with sound judgment, confidentiality, fairness, and professional independence.
Experience with HRIS/payroll systems and improving administrative processes.
Strong communication, organizational, and problem-solving skills, with attention to detail and follow-through.
Commitment to an in-person, collaborative working environment and IF's mission and values.
Experience with Paylocity.
Experience in nonprofit, school-based, youth-serving, or multi-site organizations.
Familiarity with NYC DOE, NYS OCFS, or other child care workforce compliance requirements.
Experience supporting organizational growth, employee development, or HR process improvement.

Skills

HRIS/payroll systems
Paylocity
Communication
Organizational skills
Problem-solving
Attention to detail
Follow-through

Location

New York City

Work Type

In-person

Experience Level

4+ years progressive HR experience

About the Company

Imogen Foundation provides school-based afterschool programs for children and teens across New York City.
Through enrichment, sports and leadership, project-based learning, and community engagement, we support young people's social and emotional development, confidence, independence, and sense of belonging.
Our work is grounded in listening. We believe people grow when they are supported, challenged, respected, and given opportunities to contribute.
IF has grown significantly, and we expect to continue growing. We are investing in the people, systems, and relationships that will sustain that growth while remaining true to our mission and values.
We believe kindness, accountability, and professionalism belong together.
We are building an in-person workplace where colleagues listen to one another, approach problems thoughtfully, respect differences, and take shared responsibility for the quality of our work.
Our goal is for IF to be the best place in the world to work.
As our organization grows, we want our people to grow with us.

Equal Opportunity

Imogen Roche Foundation, Inc. is an equal opportunity employer.
We welcome applicants from diverse backgrounds and do not discriminate on the basis of any characteristic protected by applicable federal, state, or local law.