Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Employment Specialist role.
Rezi rewrites your resume against HEARTSHARE HUMAN SERVICES OF NEW YORK's job description. Free.

Tailor your resume to this Employment Specialist role.
Rezi rewrites your resume against HEARTSHARE HUMAN SERVICES OF NEW YORK's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Employment Specialist posting at HEARTSHARE HUMAN SERVICES OF NEW YORK — free, in seconds.

Don't guess if your resume is good enough.
See how it scores against the Employment Specialist posting at HEARTSHARE HUMAN SERVICES OF NEW YORK — free, in seconds.
About the Role
The Employment Specialist provides individualized employment supports to adults with intellectual and developmental disabilities (IDD) participating in Heartshare’s Supported Employment Services (SEMP) program. This role assists individuals in obtaining, maintaining, and advancing competitive integrated employment through job development, employer engagement, job coaching, workplace training, and ongoing support.
Responsibilities
- Assist individuals in identifying employment interests, strengths, skills, and career goals through person-centered employment planning.
- Support individuals in pursuing competitive integrated employment opportunities aligned with their interests and abilities.
- Develop and maintain relationships with employers, community businesses, and workforce partners.
- Conduct employer outreach, job development activities, and employment networking.
- Assist individuals with completing applications, preparing resumes, practicing interviews, and developing workplace readiness skills.
- Educate employers regarding reasonable accommodations, disability awareness, and effective workplace supports.
- Provide individualized job coaching and training based on each person's employment needs.
- Teach job-related skills including task completion, workplace expectations, communication, professionalism, time management, and problem-solving.
- Support individuals in learning job duties, workplace routines, and employer expectations.
- Provide fading supports when appropriate while maintaining successful employment outcomes.
- Assist individuals in adapting to changes in job responsibilities, workplace expectations, or employment environments.
- Provide ongoing follow-up and retention support after placement.
- Provide community-based instruction to increase independence and workplace success.
- Assist individuals with developing transportation skills, including travel training and safety awareness.
- Support individuals in navigating community resources and employment-related activities.
- Promote self-advocacy and independence in workplace settings.
- Complete all required documentation accurately and within established timelines.
- Maintain daily service documentation, monthly progress notes, employment reports, and required program records.
- Document employment goals, progress, barriers, and outcomes in accordance with OPWDD, ACCES-VR, Medicaid, and HeartShare requirements.
- Maintain confidentiality of all individuals served in accordance with HIPAA regulations.
- Ensure documentation reflects services provided, individual progress, and employment outcomes.
- Advocate for individuals’ employment goals, preferences, and workplace rights.
- Participate in Individualized Service Plan (ISP), Life Plan, Program Planning Team, and employment-related meetings as required.
- Collaborate with Care Managers, families, residential providers, employers, and other service providers.
- Provide feedback regarding progress, challenges, and recommendations for continued employment success.
- Promote inclusion, dignity, independence, and meaningful community participation.
- Follow all OPWDD, ACCES-VR, OSHA, HIPAA, and HeartShare policies and procedures.
- Immediately report incidents, concerns, or changes in an individual's condition or employment status.
- Maintain professional boundaries and demonstrate respect for cultural differences and individual preferences.
- Represent HeartShare professionally within the community.
- Participate in required trainings, meetings, and professional development opportunities.
- Perform other job-related duties as assigned, consistent with the scope, responsibilities, and level of the position, and in compliance with applicable laws, regulations, and organizational policies.
- Follow all OPWDD, ACCES-VR, OSHA, HIPAA, and HeartShare policies and procedures.
- Immediately report incidents, concerns, or changes in an individual's condition or employment status.
- Maintain professional boundaries and demonstrate respect for cultural differences and individual preferences.
- Represent Heartshare professionally within the community.
- Participate in required trainings, meetings, and professional development opportunities.
- Perform additional duties and responsibilities as assigned by the Senior Employment Services Manager.
Requirements
- High School Diploma or GED required.
- Minimum of one year experience supporting individuals with intellectual and developmental disabilities preferred.
- Experience providing employment services, vocational training, job coaching, or community-based supports preferred.
- Knowledge of supported employment principles, workplace accommodations, and person-centered planning preferred.
- Certified Employment Specialist (CES) credential preferred but not required.
- CPR/First Aid certification preferred.
- Ability to establish professional relationships with individuals supported, employers, families, and community partners.
- Ability to travel throughout Brooklyn, Queens, Manhattan, and Staten Island.
- Proficiency with Microsoft Office applications and electronic documentation systems.
- Ability to work independently while maintaining communication with program leadership.
- Commitment to promoting inclusion, independence, and competitive integrated employment opportunities for individuals with disabilities.
Skills
- Strong written and verbal communication skills.
- Strong organizational skills.
Location
- Brooklyn, NY
Work Type
- Full-Time
- Up to 50% Travel
Experience Level
- 1+ year experience supporting individuals with intellectual and developmental disabilities preferred
Education Level
- Associates Degree or Equivalent
- Associate’s or Bachelor’s degree in Human Services, Rehabilitation Counseling, Psychology, Education, Business, or related field preferred.
Salary/Compensations
- $22.00 - $26.00 Hourly
Benefits
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Gympass Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
About the Company
- For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
- Learn more about Heartshare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook
Equal Opportunity
- Heartshare is an Equal Opportunity Employer (EOE).
- If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.