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About the Role
Partner with our dynamic professional services team as an Atlassian Consultant, designing, implementing, and optimizing Atlassian solutions to align with clients' strategic business goals. You will be a strategic partner empowering clients to connect their vision directly to value, tackling complex challenges and delivering transformative results.
Responsibilities
- Lead discovery sessions with client stakeholders to understand business requirements, pain points, and processes.
- Translate client needs into scalable, robust, and best-practice solutions within the Atlassian suite.
- Architect, plan, and execute complex Atlassian migrations, including server-to-cloud, data center-to-cloud, and tool consolidation projects.
- Manage all phases of the migration lifecycle, from pre-migration assessment and planning to execution, data validation, and post-migration support.
- Design and implement integrations between Atlassian products and third-party tools.
- Leverage REST APIs, webhooks, and marketplace apps to create seamless, automated workflows.
- Perform hands-on configuration of Atlassian applications, including project schemes, complex workflows, custom fields, screen schemes, permission schemes, and notifications.
- Develop and deploy solutions that support Agile, ITSM/ITIL, DevOps, and other business methodologies.
- Conduct comprehensive assessments of client Atlassian environments to identify performance bottlenecks, security vulnerabilities, and areas for improvement.
- Provide actionable recommendations to enhance stability, usability, and governance.
- Act as a trusted advisor to clients, building strong relationships and providing expert guidance.
- Clearly communicate technical concepts to both technical and non-technical audiences.
- Manage project scope, expectations, and timelines effectively.
- Contribute to Praecipio's internal knowledge base and mentor junior team members.
- Stay current with the latest Atlassian product updates, features, and industry best practices.
Requirements
- A minimum of 5 years of hands-on experience as an Atlassian Engineer or Architect in a large-scale, enterprise environment.
- Demonstrated, in-depth experience planning and executing complex migrations (Server to Cloud, DC to Cloud, instance consolidations) for Jira, Confluence, and Bitbucket.
- Extensive experience with tooling and advanced configuration of Jira Software, Jira Service Management, and Confluence, including a deep understanding of schemes, workflows, and permissions.
- Proven expertise in designing and implementing integrations using marketplace apps and custom solutions via REST APIs.
- Strong understanding of IT and business frameworks such as Agile (SAFe, Scrum), DevOps, and ITSM/ITIL.
- Experience with scripting languages (e.g., Groovy, Python) to automate tasks and extend Atlassian tool functionality.
Skills
- Atlassian ecosystem expertise
- Jira Software
- Jira Service Management
- Confluence
- Bitbucket
- Atlassian migrations
- Atlassian tooling
- Atlassian integrations
- REST APIs
- Webhooks
- Marketplace apps
- Agile methodologies (Scrum, Kanban, SAFe)
- ITSM/ITIL
- DevOps
- Scripting languages (Groovy, Python)
- Stakeholder management
- Communication skills
Experience Level
- Minimum 5 years of hands-on experience
Education Level
- Atlassian Certified in Jira Project Administration (ACP-JPA)
- Atlassian Certified in Jira Administration for Cloud (ACP-JCA) or Data Center (ACP-JAD)
- Atlassian Certified in Agile Development with Jira Software (ACP-JSW)
- Atlassian Certified in Jira Service Management (ACP-JSM)
- Atlassian Certified System Administrator (ACP-ASA)
- Other relevant certifications (e.g., AWS Certified Solutions Architect, PMP, SAFe Agilist) are a plus.
About the Company
- At Praecipio, we reshape how businesses see, understand, and achieve their most critical objectives.
- We are a brilliant, together team tackling clients' most complex challenges.