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About the Role
We are looking for a results-driven Parts Manager to lead our parts department and grow its profitability. This is a fast-paced, people-focused leadership role where you will motivate and develop your team, build strong relationships with internal and wholesale customers, and maintain high standards for inventory, pricing, and service.
Responsibilities
- Lead, schedule, and develop the parts team, including approving payroll hours, monitoring productivity, and providing training.
- Manage department performance by building the annual budget, setting goals for inventory, pricing, ROI, and margin, and reviewing sales, expenses, and inventory.
- Manage inventory for maximum turnover and minimal obsolescence, balancing customer needs, and ensuring parts are tagged for factory credit recovery.
- Set pricing and grow wholesale and retail business through promotions, manufacturer co-op advertising, and customer relationships.
- Partner with service managers for fast turnaround on internal jobs.
- Direct shipping, receiving, and the wholesale parts delivery program.
- Oversee financial controls, including accounts receivable and payable, GL schedules, audit exceptions, and accurate documentation.
- Resolve customer concerns promptly and maintain a safe, clean, and compliant department.
Requirements
- High school diploma or equivalent.
- Five years of management experience or equivalent, plus at least one year in a service drive or auto parts retail or wholesale environment.
- Proven ability to hire, coach, hold accountable, and lead a team to departmental goals.
- Strong business math and analytical skills, including margins, ratios, percentages, and data analysis for management reports.
- Computer proficiency and working knowledge of federal, provincial, and local regulations affecting parts operations.
- Ability to motivate a team, gain buy-in, and delegate with confidence.
- Self-starter who takes initiative, works with urgency, and competes to hit goals.
- Effective communicator who connects quickly with customers and peers.
- Ability to handle variety and change, juggling multiple priorities at pace.
- Decision-maker who involves the team but owns the risk and the result.
Skills
- Inventory management
- Pricing strategy
- Customer relationship management
- Team leadership
- Financial analysis
- Business development
- Process improvement
- Problem-solving
- Communication
- Delegation
Location
- Dallas, Texas
Work Type
- Full-time
Experience Level
- 5+ years management experience
- 1+ year in service drive or auto parts retail/wholesale
Education Level
- High school diploma or equivalent
Salary/Compensations
- $60,000-$80,000 per year plus monthly incentive bonus
Benefits
- Employee Discounts
- Medical, Dental, and Vision Insurance
- Life Insurance
- Employee Assistant Programs
- Paid Holidays and Paid Time Off
- Group RRSP with Employer Match
- Training
- Work-Life Balance
About the Company
- Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America.
- We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services.
- We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future.
Equal Opportunity
- PTG is committed to fostering an equitable, inclusive and accessible environment where all employees and customers are valued, respected and supported.