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About the Role
Reliance Home Comfort is seeking a Sales Manager to lead a team of Home Comfort Advisors and drive the success of the residential HVAC program. This role involves strategic direction, business planning, and managing sales budgets, with a focus on growth and development within the company.
Responsibilities
- Provides strategic direction, and business planning, and implements measures to ensure the success of the residential HVAC program
- Direct a sales team of Home Comfort Advisors and ensure they are meeting and exceeding their individual and team objectives
- Accountable for managing the sales budget including profit and loss accountability.
- Responsible for the identification of recruitment needs and managing the full cycle of sourcing, interviewing, and hiring activities
- Direction and motivation of a high-performing sales team through effective training and coaching.
- Partner with Service Operations and Installation Teams to maximize opportunities for the service technicians and installers
- Contribute to the development and implementation of effective sales processes for the organization.
- Contribute to the development and implementation of effective sales/rental training.
- Responsible for developing and executing a local market plan to drive organic lead generation
- Responsible for identifying and developing growth strategies to launch in new geographical territories
Requirements
- Business degree or equivalent working experience
- 5-10 years of sales and marketing leadership experience
- Excellent communication skills, leadership, training and motivation skills
- Strong influence and negotiation skills
- Strong project management skills
- Possess innovative market development skills
- Results-oriented; high capacity to achieve high level of individual performance and team performance by focusing on targets and objectives
- Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.
- Relationship building; strong ability to develop new and effective relationships with internal and external contacts
- Integrity and customer focus; experience with interacting with both internal and external customers
Skills
- Sales leadership
- Marketing leadership
- Communication
- Leadership
- Training
- Motivation
- Influence
- Negotiation
- Project management
- Market development
- Results-oriented
- Flexibility
- Adaptability
- Relationship building
- Customer focus
Location
- Onsite
Work Type
- Full-time
Experience Level
- 5-10 years
Education Level
- Business degree or equivalent working experience
Benefits
- Competitive base pay plus the ability to earn more tied to your success
- A great benefits plan for you / your family
- Career paths so you can advance in the company
- A variety of perks for high-performing Team Members including the chance to win and be part of our annual President’s Club trip to a tropical destination
About the Company
- As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace.
- With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers.
- Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States.
- Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016.
- Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.
Equal Opportunity
- Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.