Seasonal Multi-Unit Events and Education Associate (Part-Time) - Eataly Toronto
Eataly North America · CA
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About the Role
An Events & Education Associate assists guests with making educated and confident shopping decisions by sharing product stories and advising on food and beverage pairings. This multi-unit role requires working between all Eataly Toronto locations and reports to the Events & Education Manager.
Responsibilities
- Executes events such as cooking classes, wine tastings, brand partnership events and other activations for our cooking school, performing tasks such as serving, table set-up, tear-down and guest check-in
- Supports set up, execution and tear-down of storewide events
- Ensures all glassware, cutlery and printed collateral are prepared ahead of each event
- Leads private and consumer store tours
- Supports the cooking school chefs and the Events & Education Leads in guest interactions during events
- Assists with packaging and delivery of product for virtual events
- Prepares and executes tasting activations on the floor to support product sales and marketing events
- Supports offsite events and activations as needed
- Performs other duties as required or assigned
Requirements
- High school diploma or equivalent
- 1+ years of experience in restaurant operations, quick-service or events
- 1+ years of experience in a fast-paced customer service environment
- Excellent organizational, project management and time management skills
- Outstanding professional communication, public speaking, editorial, and customer service skills
- Knowledge of and passion for Italian food and beverage preferred
- Proficiency with Microsoft Office, Eventbrite, Salido and Catapult systems are considered an asset
- Availability to work onsite with a flexible schedule including evenings, weekends and holidays
- SmartServe certified
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Frequent travel within the GTA
Skills
- Organizational skills
- Project management skills
- Time management skills
- Professional communication skills
- Public speaking skills
- Editorial skills
- Customer service skills
- Microsoft Office proficiency
- Eventbrite proficiency
- Salido proficiency
- Catapult systems proficiency
Location
- Yorkville
- Sherway Gardens
- Don Mills
- Eaton Centre
- Distillery
Work Type
- Seasonal
- Onsite
Experience Level
- 1+ years of experience in restaurant operations, quick-service or events
- 1+ years of experience in a fast-paced customer service environment
Education Level
- High school diploma or equivalent
Salary/Compensations
- CAD $20.00 hourly
Benefits
- Paid Time Off
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
About the Company
- Eataly is the world’s largest artisanal Italian food and beverage marketplace.
- Each Eataly is different, with its own character and own theme.
- All Eataly locations aim for guests to Eat authentic Italian food, Shop high-quality Italian, local and homemade products, and Learn through classes and product knowledge.
Equal Opportunity
- Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code.
- The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability).
- Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds.
- Eataly welcomes and encourages applications from people with disabilities.
- Accommodations are available on request for candidates taking part in all aspects of the selection process.
- Please advise Human Resources if you require accommodation.
- Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.