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About the Role
The Facilities Services Technician develops, coordinates, and manages facility service and preventive maintenance programs across Houchens retail locations. This role focuses on improving store conditions, extending asset life, reducing reactive maintenance, and ensuring consistent service delivery.
Responsibilities
- Develop and manage preventive maintenance and recurring facility service programs.
- Coordinate program schedules, store participation, vendor assignments, and service frequencies.
- Develop scopes of work and service standards for multi-location facility programs.
- Solicit proposals, compare pricing, and assist with vendor selection and contract negotiations.
- Coordinate program rollouts with store operations, vendors, and Facilities.
- Track completion of scheduled services and ensure required documentation is maintained.
- Monitor vendor performance, workmanship, response, and compliance.
- Review invoices and validate completed work against contracted pricing and scope.
- Track program spending against budgets and identify cost-saving opportunities.
- Analyze service history and facility needs to determine appropriate preventive maintenance frequencies.
- Identify opportunities to consolidate services, standardize specifications, and leverage Houchens’ scale.
- Conduct site visits and quality inspections.
- Maintain program calendars, vendor information, service records, contracts, pricing, and performance reporting.
- Support the Director of Facilities with new program development and continuous improvement initiatives.
Requirements
- 3+ years of project management, facilities, construction, property management, vendor management, or related experience preferred.
- Experience coordinating projects or service programs across multiple locations preferred.
- Strong organizational and project management skills with the ability to manage multiple programs simultaneously.
- Strong vendor communication, negotiation, and follow-up skills.
- Ability to develop scopes of work, evaluate proposals, and manage projects to budget and schedule.
- Strong attention to detail and ability to maintain accurate program and financial records.
- Proficiency with Microsoft Excel and work order/project management systems.
- Ability to travel throughout Houchens’ retail footprint as needed.
Skills
- Project management
- Facilities management
- Construction management
- Property management
- Vendor management
- Organizational skills
- Communication skills
- Negotiation skills
- Attention to detail
- Microsoft Excel
- Work order systems
- Project management systems
Experience Level
- 3+ years of experience
About the Company
- Houchens is a retail organization with multiple locations.