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About the Role
The Tap Room Server occupies one of the most integral functions in the restaurant, requiring a natural people-person with an eye for detail who thrives in a fast-paced setting and brings positive energy to every shift.
Responsibilities
- Have full knowledge of the menu, liquor/beer, specials, promotions, and events.
- Exude hospitality, take guests’ food and beverage orders, utilize salesmanship techniques, and make appropriate recommendations.
- Adhere to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
- Ask for ID anytime serving alcohol to guests.
- Have full knowledge of the POS system and correctly input orders.
- Complete all opening and closing tasks pertinent to the serving position, as well as running side-work.
- Know the full layout of the restaurant, including table numbers and storage areas.
- Help promote the restaurant.
- Adhere to the policies and procedures of Tap Room.
- Assist fellow team members in the performance of their responsibilities.
- Come to work in proper uniform, neat and clean, with a positive attitude, and ready to work on time.
- Ensure the ability to properly read state-issued identification.
- Act with integrity and honesty, and alert management to all issues that may arise with a guest.
Requirements
- At least 6 months of experience in a similar role.
- Effective communication and interpersonal skills with a proven ability to build positive relationships.
- Availability to work nights, weekends, and holidays as needed.
- Ability to lift up to 50 lbs and remain on your feet for extended periods.
- Must be of legal age to serve alcoholic beverages.
- Valid TIPS Certification (or willingness to obtain).
Skills
- Menu knowledge
- Liquor/beer knowledge
- Salesmanship techniques
- POS system proficiency
- Teamwork
- Communication skills
- Interpersonal skills
- Customer service
Work Type
- Full-time
Experience Level
- 6 months experience
Salary/Compensations
- Competitive Salary & Bonus Structure
Benefits
- Free food & snacks
- Free uniforms
- Health insurance
- Training & development
- Vision insurance
- Dental insurance
- Employee discounts
- Flexible schedule
About the Company
- Upstream Hospitality Group is an ever-growing hospitality group with a wide variety of tastes united by creativity, progression, and originality.
- We are proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.
- We promote from within and provide real opportunities for advancement.
- We reward high performance and leadership.
- Join a team that cares deeply about hospitality and loves what they do.
- Help build the future of Tap Room and leave your mark on the hospitality industry.
Equal Opportunity
- Upstream Restaurant Group Inc an equal opportunity employer.
- All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.