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About the Role

The Vocational and Community Support Specialist assists individuals with intellectual and developmental disabilities in developing skills for greater independence, community participation, and successful employment. This role combines community habilitation and supported employment services, providing individualized training, coaching, advocacy, and support in various settings. The specialist works with individuals, employers, and teams to implement person-centered goals.

Responsibilities

Provide individualized instruction and support to help individuals develop and maintain daily living, socialization, communication, and community integration skills.
Implement activities and services consistent with individual Life Plans and Community Habilitation Plans.
Support individuals in identifying and participating in recreational, educational, vocational, and community-based activities.
Promote community inclusion, self-advocacy, and relationship-building opportunities.
Assist individuals in developing decision-making, problem-solving, and self-determination skills.
Accompany individuals on public transportation, including Access-A-Ride, to and from their job sites.
Provide job coaching and vocational support to individuals in supported employment services.
Utilize structured training techniques to teach job tasks, workplace expectations, productivity standards, quality assurance, communication skills, grooming, and professional conduct.
Assist individuals with learning new job duties, adapting to workplace changes, and navigating workplace relationships.
Conduct regular job-site visits to monitor performance, assess progress, and provide ongoing coaching and support.
Collaborate with employers to identify opportunities for improvement and ensure successful employment outcomes.
Support job retention through ongoing monitoring, advocacy, and workplace accommodations.
Advocate on behalf of individuals in employment, community, and service settings.
Coordinate with families, employers, supervisors, and external agencies to support individuals' goals and service needs.
Assist individuals in accessing transportation resources and developing safe travel skills.
Participate in Program Planning Team meetings and provide recommendations.
Respond proactively to the emotional, social, physical, and cultural needs of individuals.
Maintain accurate and timely documentation, including daily service notes, monthly progress reports, and employment reports.
Document services provided, individual progress, challenges, and recommendations.
Report incidents, concerns, or significant changes in an individual's status to program management immediately.
Ensure compliance with all applicable regulations and standards.
Collaborate with supervisors and team members to ensure quality service delivery.
Participate in required staff meetings, training, and professional development activities.
Assist in developing volunteer opportunities, paid employment opportunities, and meaningful community activities.
Perform other job-related duties as assigned.

Requirements

High School Diploma or GED required.
Valid driver's license and ability to travel throughout the community as required.
Willing to travel to the Bronx 2-3 times a week.

Skills

Strong communication skills.
Strong interpersonal skills.
Strong organizational skills.
Strong documentation skills.
Ability to work independently.
Ability to work collaboratively in community-based environments.

Location

Queens, NY

Work Type

Part-Time
Full-time

Experience Level

Up to 50% travel

Education Level

High School Diploma or Equivalent
Associate's or Bachelor's degree in Human Services, Psychology, Education, Rehabilitation, Social Work, or a related field preferred.
Experience supporting individuals with intellectual and developmental disabilities preferred.
Experience in vocational services, job coaching, community habilitation, workforce development, or related human services preferred.
Knowledge of person-centered planning and supported employment practices preferred.

Salary/Compensations

$25.00 - $25.00 Hourly

Benefits

Rewarding Work in a team environment.
Paid vacation, sick, personal days, and holidays.
403(B) retirement plans with employer contribution.
Health, dental, vision and life insurance.
Employee Assistance Program (EAP).
Flexible spending account (Dependent Care, Medical, Parking, and Transit).
Employee Appreciation Programs and Events.
Tuition Assistance Program.
Professional Development opportunities.
Wellhub Discount
Verizon Wireless Discount.
BJs Membership discount.
Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more

About the Company

For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
HeartShare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.

Equal Opportunity

HeartShare is an Equal Opportunity Employer (EOE).
If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.