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About the Role
Lead the regional execution and evolution of funds-out payment strategy for the EMEA region, overseeing a product team focused on expanding and optimizing digital global remittance capabilities. Shape and execute strategic initiatives to drive innovation, efficiency, and market competitiveness, enabling seamless, compliant, and cost-effective customer experiences.
Responsibilities
- Lead a team of product managers responsible for product inception, discovery, solutioning, development, testing, rollout, and maintenance.
- Prioritize work for junior product team members and direct team efforts across run, grow, and transform programs.
- Shape and evolve team ways of working by establishing stakeholder relationships and refining agile and end-to-end PDLC practices.
- Create conditions for product teams to thrive by shaping people, process, product, and technology strategy.
- Ideate and pilot innovative ways of fulfilling the product mission.
- Own the product/platform roadmap and make priority decisions based on business cases, market, user, and customer impacts.
- Act as a steward of platform investments by identifying risks and managing total cost of ownership.
- Establish market positioning objectives for complex products and platforms.
- Continuously educate the product team and stakeholders on product and platform vision, mission, and state.
- Prepare executive reporting around KPIs and OKRs.
- Be responsible for the performance of product teams, incorporating professional development goals.
- Exemplify Western Union’s values around engagement and inclusion.
- Act as a change agent and driver of innovation.
Requirements
- 7–10 years of product management experience in financial services, preferably within payments.
- 5+ years of experience managing teams.
- Strong ability to leverage customer insights, market trends, and data to inform and execute product strategy.
- Undergraduate or graduate degree in business, engineering, or a related field.
- Excellent leadership, communication, and stakeholder management skills.
- Proven expertise in strategic and tactical product management.
- Hands-on experience in agile methodologies and full end-to-end PDLC.
- Strong project management skills, including planning, coordination, and execution across complex initiatives.
- Experience in market research and identifying opportunities for product innovation and expansion.
- Excellent writing and communication skills.
- Robust technological background and proven problem-solving abilities.
- Solid understanding of technology and business processes.
- Track record of driving measurable impact through product delivery and team development.
Location
- EMEA
Work Type
- Hybrid
Experience Level
- Director
Education Level
- Undergraduate or graduate degree in business, engineering, or a related field
Benefits
- 25 days annual leave
- 8 public holidays
- Comprehensive life & medical cover – including dependents
- Contributory pension plan
About the Company
- Western Union values in-person collaboration, learning, and ideation whenever possible.
- We believe this creates value through common ways of working and supports the execution of enterprise objectives, ultimately helping us achieve our strategic goals.
- By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
Equal Opportunity
- We are passionate about diversity.
- Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve.
- We do not discriminate based on race, colour, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
- The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.