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About the Role
Oversee daily operations in a residential rental community, managing the building services team, ensuring staff performance, and maintaining resident satisfaction and financial success. This role requires exceptional leadership, adept problem-solving, and efficient multitasking.
Responsibilities
- Manage daily property operations
- Prioritize tenant concerns and ensure timely maintenance
- Coordinate preventive maintenance
- Oversee compliance with audits and local laws
- Manage repairs by obtaining vendor quotes and scheduling tasks
- Implement corporate maintenance procedures
- Coordinate with contractors
- Negotiate and manage service contracts
- Ensure compliance with quality, safety, and legal standards
- Assist in budget development and management for building maintenance
- Regularly review variances
- Control expenditures
- Identify cost savings
- Prepare reports for management
- Respond to building emergencies
- Supervise construction projects
- Enforce safety protocols
- Conduct inspections and training
- Maintain accurate records, including investigating and reporting accidents/incidents
- Oversee and assess staffing requirements within the building, ensuring optimal workforce management
- Be present on-site and able to move throughout the building to address building-related matters and meet with tenants, staff, vendors, and visitors
- Respond to emergencies and be on call 24 hours
Requirements
- Must be able to ascend and descend stairs, as well as positioning oneself in small spaces for building inspections and maintenance repairs
- Ability to lift and move large or heavy objects in excess of 50 pounds
- Comfortable with exposure to varying environmental climates and circumstances
- Proficiency in navigating computers and property management software, to include Microsoft Office and Yardi
- Ability to perform essential duties in residential environments where domestic pets are routinely present
- A minimum of 4 years in maintenance and staff management
- Strong self-management skills
- Professional demeanor
- Experience opening a new construction, lease-up building is required
- Proficient in various mechanical systems for cost-effective solutions
- Strong communication skills with staff, property management teams, and senior management
- Work authorization required
Skills
- Leadership
- Problem-solving
- Multitasking
- Clear communication
- Building mechanical infrastructure knowledge
- Organizational skills
- Expense management
- Contractor management
- Building compliance monitoring
- System monitoring
- Preventative maintenance implementation
- Microsoft Office proficiency
- Yardi proficiency
- Sustainable energy practices
- Grid interactive maintenance
- Modern security technologies
Location
- New York City
Work Type
- On-site
- Full-time
Experience Level
- 4+ years in maintenance and staff management
Education Level
- Certificate of fitness S12
- Certificate of fitness S-13
- Certificate of fitness S-95
- Certificate of fitness P-99
- EPA 608 Universal
Salary/Compensations
- $26.44 per hour
About the Company
- Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
- Their services span development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
- They partner with private owners and institutional investors globally.
- Rose Associates relies on technology and deep expertise to outperform the market in operating over 30,000 units across approximately 250 properties.
- They have been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
- Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity.
- It is a woman-owned business led by CEO Amy Rose.
- They are committed to a corporate culture of belonging and inclusion.
- As they expand across the Northeast, Rose is providing opportunity for team members to grow their careers in an environment of respect and support.
Equal Opportunity
- Beware of Recruitment Fraud: All official communication regarding opportunities with our firm will come exclusively from an email address ending in @RoseNYC.com. We will never request payment, financial information, or sensitive personal documentation during the application process, and we will never extend a job offer without first conducting a formal in-person interview. If you receive a message that appears suspicious or does not originate from this domain, please mark it as spam or phishing and report it to us directly at recruiting@rosenyc.com.