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About the Role

We are looking for an experienced Community & Impact Manager to join the Common Purpose team. This role is for someone passionate about people, curious about meaningful connections, and motivated by the difference those connections can make. You will bring people together, create learning opportunities, and help turn relationships into action and impact. You will work with clients, participants, and alumni to build active communities and understand and demonstrate the impact of our work.

Responsibilities

Building communities of practice around shared interests and challenges.
Developing targeted communities based on sectors, issues, professional interests, geography, or expertise.
Building strong relationships with alumni and practitioners.
Designing community experiences, both online and in-person.
Activating the network by identifying opportunities for alumni and practitioners to contribute to Common Purpose activities.
Connecting people and expertise to foster knowledge sharing, partnerships, and mutual support.
Developing community communications to maintain engagement and provide clear reasons for participation.
Developing our approach to impact and ROI, creating systematic ways to understand and demonstrate outcomes.
Working with clients to understand outcomes and identify success metrics.
Gathering impact evidence through interviews, surveys, data, and follow-up conversations.
Measuring return on investment by identifying meaningful value measures.
Building an evidence base of stories, outcomes, and data.
Identifying patterns and insights from evidence to understand leadership, learning, influence, and social impact.
Developing impact stories and case studies.
Sharing insights across Common Purpose to inform programme design, client conversations, and strategy.
Identifying opportunities for new programmes, partnerships, and research using impact evidence and community insight.
Supporting client relationships by providing evidence and insight on programme outcomes.
Strengthening the Common Purpose proposition by incorporating evidence into descriptions, designs, and improvements.
Maintaining high-quality information in CRM and other systems to track relationships, engagement, and impact.

Requirements

Experience gathering evidence of outcomes, impact, value, or ROI and translating it into useful insight.
Strong relationship-building skills, with the ability to build trust quickly and maintain relationships.
Comfortable working with clients, participants, alumni, and senior stakeholders.
Research and interviewing skills, including asking good questions and drawing out meaningful evidence.
Experience building communities, networks, membership organizations, or alumni networks.
Comfortable working with databases, engagement data, and other information to identify patterns.
Strategic thinking ability to connect individual experiences and evidence to wider organizational goals.
Strong written communication skills to create clear stories, reports, and case studies.
Client confidence to have structured conversations about outcomes, value, and impact.
Creativity and initiative to create new ways for people to connect, contribute, and learn.
Cross-organisational confidence to work across teams and build support for ideas.
Good judgment regarding trust, confidentiality, and appropriate use of personal information.
A genuine interest in Common Purpose's work, leadership, learning, and influence.
Excellent written English, oral communication, and interpersonal skills.
Confident building relationships through in-person, phone, and online conversations.
Comfortable working independently while also contributing to a collaborative team.
Ability to manage a varied workload, multiple relationships, projects, and competing priorities.
Willingness and ability to travel within the UK and globally, including occasional early mornings, evenings, and short periods away from home.
Proficient in Microsoft Office, Zoom, CRM or database systems, and other digital collaboration tools.
Comfortable working with data and using evidence to inform decisions.
Commitment to Common Purpose's independent and non-aligned approach.

Skills

Community building
Impact measurement
Relationship building
Research
Interviewing
Data analysis
Strategic thinking
Written communication
Client management
Creativity
Initiative
Collaboration
Microsoft Office
Zoom
CRM systems
Database systems

Location

Home-based in the UK
London
Manchester
Regular travel across the UK
International travel

Work Type

Permanent
Full-time
Fully flexible working environment
Remote-first

Experience Level

Experienced

Salary/Compensations

£35,000 - £40,000 per annum

Benefits

25 days of annual leave per annum
3 additional days over Christmas
Comprehensive Employee Assistance Programme (EAP)
Opportunity to work with a global community
Opportunity to shape how Common Purpose understands and uses its assets
Exposure to different sectors, generations, cultures, organisations and perspectives
Continual development of community, impact and strategic practice
Access to internal learning and development opportunities
Meaningful ownership of alumni communities and impact approach
A global network

About the Company

Common Purpose is a global non-profit organisation that develops people to navigate complexity, influence, and competing interests.
Our work is built around three disciplines: Navigating complexity, Navigating influence, and Navigating legitimacy.
We bring these disciplines to life through experiential learning, where participants encounter different perspectives, enter unfamiliar environments, and work through real questions.
Over 90,000 professionals and nearly 75,000 students worldwide have taken part in Common Purpose programmes.
Alumni are an important part of our work, extending relationships, ideas, and experiences created through our programmes.

Equal Opportunity

Common Purpose is an equal opportunities employer.
We welcome applications from people from all backgrounds and will consider candidates based on the relevance of their skills, experience, and potential.
If you have any access requirements during the recruitment process, please contact us at hr@commonpurpose.org.