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About the Role

The Maintenance Technician is a hands-on role responsible for performing maintenance and repairs to the buildings, facilities, and homes that serve Community First! Village and its neighbors. This position plays a vital part in ensuring our neighbors' homes and the Village's buildings are safe, functional, and cared for with dignity and respect. This role is part of a collaborative Site Operations team and contributes directly to the ongoing care and stewardship of the Village.

Responsibilities

Perform maintenance and preventative repairs on neighbor homes (tiny homes and RVs)-including HVAC, plumbing, electrical, carpentry, appliances, and general repairs
Perform routine maintenance, inspections, and repairs on site buildings and shared facilities (e.g., offices, community buildings, kitchens, restrooms, workshops, storage and utility structures)-including HVAC, plumbing, electrical, lighting, carpentry, doors, locks, roofing, flooring, drywall, and painting
Conduct regular walk-throughs and preventative maintenance checks of site buildings, fixtures, and building systems; document findings and address issues before they become larger problems
Maintain and repair site infrastructure and common areas, including fencing, gates, signage, outdoor lighting, walkways, decks, ramps, and exterior structures
Perform basic upkeep of building systems and equipment, such as replacing filters, testing smoke detectors and emergency lighting, checking fire extinguishers, and servicing water heaters and propane/electric appliances
Respond promptly to urgent building issues (e.g., leaks, power outages, heating/cooling failures, security concerns), including during rotating on-call hours
Prioritize, update, and complete work orders independently in the Appfolio system
Coordinate with the Manager of Maintenance on repairs requiring outside vendors or additional expertise
Support the coordination and oversight of outside vendors and contractors working in site buildings, including scheduling access and confirming completed work
Communicate supply and material needs to the purchasing team
Check all materials received for quantity, quality, dimensions, and damage
Maintain an organized and safe shop, tool, and materials storage area; keep inventory of common building supplies and replacement parts
Notify the Manager of Maintenance of any delays, unforeseen conditions, or subcontractor no-shows that will affect the schedule
Follow all MLF safety policies and procedures and promptly report any hazards, safety concerns, or incidents to the appropriate supervisor
Participate in cross-training opportunities-be open to learning new trades or skills and sharing knowledge with teammates when appropriate
Attend all necessary meetings, including daily team meetings, monthly staff meetings, and teambuilding outings/meals

Requirements

Experience in one or more of the following skilled trades: HVAC (mini split, split units and package units), electrical, and/or plumbing on residential or light commercial buildings
Ability to independently diagnose and complete a wide range of repairs on homes, buildings, and site infrastructure
Team-oriented with a strong work ethic; willing to learn new skills, take direction, and collaborate across trades
Clear, respectful communicator with strong customer service skills and the ability to build positive relationships with neighbors, staff, and vendors
Willingness to take ownership of tasks and find creative solutions with limited resources
Basic math skills required
Basic technology skills required; familiarity with Microsoft 365 and Appfolio (or similar work order systems) a plus
EPA certification and/or bilingual (English/Spanish) abilities are a plus
Must have a valid driver's license
Must have or be willing to get within first 90 days (OSHA 10 and Propane Certification)

Skills

HVAC
Plumbing
Electrical
Carpentry
Appliance repair
General repairs
Lighting
Doors
Locks
Roofing
Flooring
Drywall
Painting
Building systems maintenance
Tool operation
Work order systems
Microsoft 365

Location

Austin, TX

Work Type

Full-time
Non-exempt

Experience Level

Skilled trades experience

Education Level

OSHA 10 certification
Propane Certification

Benefits

Day one 100% Employer paid, Health, Dental, Vision, Life, STD & LTD Insurance
Generous Paid Time Off & Holiday Pay
Matching 401(k) Retirement Plan
Corporate Discount Program
Professional Development Opportunities
Employee Assistance Program
Paid Parental Leave
Wellness Partnership Benefits

About the Company

Mobile Loaves & Fishes (MLF) is a social outreach ministry that has been empowering communities into a lifestyle of service with the homeless since 1998.
Founded in Austin, Texas, the organization serves its homeless neighbors through three core programs: Truck Ministry, Community First! Village, and Community Works.
Community First! Village is a master-planned community that provides affordable, permanent housing and a supportive community for the chronically homeless in Central Texas.
MLF is continuing to expand Community First! Village, with plans to welcome more than 1,400 new neighbors over the next 5–10 years.

Equal Opportunity

MLF is committed to creating a diverse environment and is proud to be an equal opportunity employer. Personnel are chosen based on ability without regard to race, color, religion, sex, national origin, genetics, disability, marital status, or sexual orientation in accordance with federal and state law.