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About the Role
Lead the planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to Sentral's business objectives, product roadmap, and customer commitments. This role is required to work with different teams across different geographies and time zones to deliver business outcomes.
Responsibilities
- Lead the planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to Sentral's business objectives, product roadmap, and customer commitments.
- Partner with Product, Engineering, Operations, Client Services, and Commercial teams to coordinate program milestones, manage dependencies, and drive successful outcomes across multiple workstreams.
- Establish and maintain program governance, including risk management, resource planning, stakeholder communications, status reporting, and executive-level updates.
- Drive continuous improvement in delivery methodologies, operational processes, and program management practices to enhance efficiency, predictability, and business value realisation.
- Monitor program performance against key metrics, proactively identifying issues and implementing mitigation strategies to ensure successful delivery of program objectives.
- The role may be required to work or remain contactable outside regular hours due to different time zones at times.
- Other related duties as assigned.
Requirements
- 8+ years' experience in Program Management, Project Management, or Delivery Leadership roles within software, SaaS, technology, or digital product environments.
- Demonstrated experience managing large-scale, complex, cross-functional programs involving multiple stakeholders, competing priorities, and interdependent workstreams.
- Strong stakeholder management and influencing skills, with the ability to communicate effectively at all levels, including senior leadership and executive stakeholders.
- Proven ability to establish program governance frameworks, manage risks and dependencies, and deliver outcomes within agreed timelines and budgets.
- Experience with industry standard project management tools such as Microsoft Project, JIRA, Azure DevOps and related platforms.
Skills
- Program Management
- Project Management
- Delivery Leadership
- Stakeholder Management
- Influencing Skills
- Communication Skills
- Risk Management
- Dependency Management
- Microsoft Project
- JIRA
- Azure DevOps
Location
- Global
Work Type
- Full-time
Experience Level
- 8+ years
About the Company
- Sentral is one of the biggest names in payments, shaping the future of education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.
- Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career.
- GlobalPayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.